by Mike Simmons | Jan 10, 2020 | Charlotte, CRM, Entrepreneur, Miami, Mike Simmons, Networking, Salesforce, Small Business Owners, Technology, The WIMS Guide, Video, WIMS, Young Professional, Zoho, Zoho
Getting this in a little last minute today but keeping the streak alive nonetheless! Still in the mountains of Banner Elk, NC and wrapping up Day 14 of the fitness streak (only 90 more to go yet to meet my goal). Again taking a bit of a detour with something that I...
by Mike Simmons | Jan 9, 2020 | CRM, Entrepreneur, Mike Simmons, Salesforce, Small Business Owners, Technology, The WIMS Guide, Video, WIMS, WIMSisms, Zoho, Zoho
Today we’ve gone mobile, shooting from the mountains of Banner Elk, NC! It’s appropriate for today’s theme (we’re still drilling deeper into CRMs) about the mobile side of CRM. Ideally, whatever platform you decide (or chose) will have a great...
by Mike Simmons | Jan 8, 2020 | Charlotte, CRM, Entrepreneur, Mike Simmons, Salesforce, Small Business Owners, Technology, The WIMS Guide, Video, WIMS, WIMSisms, Young Professional, Zoho, Zoho
If you’re following along (if not that’s ok too) today we’re talking about what you do as the next step in launching or redeploying your CRM. You’re going to focus solely on the A players for now. The main thing that is going to create momentum...
by Mike Simmons | Jan 6, 2020 | CRM, Entrepreneur, Mike Simmons, Small Business Owners, Technology, The WIMS Guide, Video, WIMS, Young Professional, Zoho
Today we’re going to cover a brief intro to CRM (Customer Relationship Management) for those who don’t know what it is, and for those that do, I just go into some quick initial steps to consider taking if you’ve been apprehensive thus far. I know it...
by Mike Simmons | Dec 20, 2019 | Breweries, Charlotte, CRM, Entrepreneur, Technology, The WIMS Guide, Tom Schaefer Jr, WIMS, Zoho, Zoho
What are those letters? We’ll get to that later, I promise it’s worth the wait. In my previous post, I went on and on about how Loyalty systems don’t work. At the end of that piece, I explained that loyalty does work, it just seems the retail application was broken....
by Mike Simmons | Nov 12, 2019 | CRM, Entrepreneur, Mike Simmons, Project Management, Salesforce, Small Business Owners, Technology, The WIMS Guide, WIMS, Zoho, Zoho
I’ve been harping on the importance of CRM programs for about a decade now (here’s the last time), yet it still hasn’t caught on the way it should. This is the year that changes. Like with most technology, competition, economies of scale, and innovation have driven...
