Tag Archives: Entrepreneur

The WIMS World is Expanding!

As business has continued growing rapidly for WIMS Consulting, the preexisting business model of leveraging elite independent contractors to assist with client projects has needed to evolve. So, we’ve begun growing more in-house as well in order to focus on enhancing client service by way of emphasizing project management and streamlining operations. Simultaneously, we’re more focused on continuing to grow and take on new challenges as well.

What’s been happening with my company’s EolianVR and Augmented Reality Real Estate (ARRE) either which have been exploding with growth recently too. We’ve landed deals with government entities, major health care companies, and are closing in on major real estate companies from brokers to developers to architects as we’ve refocused on improving development. We’ve also just filed a full patent to further expand on our provisional patent. It’s been an insane year and it’s not even halfway through yet. By the way we’re also hiring (Unity Developers particularly, and front end even more specifically).

Just wanted to take a few moments to update those that may be interested on some of latest developments in our world.

We’ve had Craig Oliver on as a project manager for a while now yet his role is continuing to evolve and grow with experience.

Tom Schaefer, Jr. has been brought on as a strategic partner to head up our business development efforts in both Charlotte and Miami (and beyond).

We’ve got interns Evan Shirreffs and Taisha Johnson who are helping with marketing, CRM, finance, and additional projects as well. Their roles will continue to expand as well heading into the summer.

Further, we’ll soon be announcing new partnerships as they’re formalized within the next month or two with people/firms in Los Angeles/San Diego, Atlanta, and New York in addition to more in Charlotte/Miami to go with our existing ones.

We’ve also got some new packages rolling out over the new few weeks to leverage our partnerships with Picnic Table Video Productions and Novelty Technology.

We are committed to working with the best and brightest team to ensure we bring the greatest possible solutions to our clients, maximize the value we bring to them, and to ensure they grow their revenue to unprecedented levels.

What is 10X?

If you’re an entrepreneur, a sales professional, work within your city’s start-up ecosystem, or are a follower of one of the dozens of personal/professional growth coaches, chances are you’ve seen or heard of “10X”. This has become a hot term in the last half-decade, and I wanted to break down my interpretation of what this means, and how it’s meant to be applied to your efforts. It started as a way to describe the “best” engineers who are 10 times as productive as their “worst” counterparts in the field of software development. The term has been appropriated, perhaps most famously by Grant Cardone in his book “The 10X Rule”, as an understanding of the levels of effort and thinking required to break out of the average results and truly succeed.

The first component in The 10X Rule (get it here free, just pay shipping) takes a closer look at how we think about success, and how we set goals. While we’re taught “slow and steady wins the race”, this puts our mindset in a place where average is OK. However, average is a sliding scale. If everyone is struggling, your struggles are justified. We set smaller “realistic” goals, limiting our belief in what is possible. I believe this way of thinking is rooted in the fear of failure, so we celebrate even the smallest victories. Failure is necessary for growth. As we fail, we learn what doesn’t work and improve our efforts for the next attempt. Welcome failure, set audacious goals that are “10X” what you originally thought possible. 10 new clients a month instead of 1. Raise $1 million for your start up instead of $100K. Thinking in these magnitudes, even a “failure” of getting 3 new clients or raising $200K is still better than the original goals.

Now thinking at a higher level than before is great, but making them happen can seem daunting. This is where the second part kicks in, and understanding the order of magnitude of your actions comes into play. Break down what it takes to reach your goal. Does it take 5 meetings to get that 1 client? Schedule 50. Does it take 10 calls to get 5 meetings? Make 100 calls. Don’t have 100 people to call? Start building your network by sharing what you do with others and ask them if they know anyone that fits your ideal client profile (ICP). Start somewhere and create the activity to get to the next step.

“But Tom, I’m a solopreneur and I’m already working 60 hour weeks, I can’t possibly work 600 hours a week, it’s impossible.” or “Those numbers aren’t realistic, in my industry a 20% growth is considered a huge margin.” Excuses are a justification of our fears. We stay in a comfort zone to avoid failure. Well a solopreneur can leverage tools like CRM to manage a sales and marketing strategy, making scalability much more attainable. A strong digital marketing campaign can grow an audience 100 times what was previously done with more traditional methods at a fraction of the price (and often at no cost at all). The fear of failure is stopping more people from succeeding than the actual failures ever will. Stop thinking small and start doing, because nothing ever happens overnight, and every great journey begins with a single step.

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2019 Small Business Week

This week, May 5^th to May 11^th, 2019, is National Small Business Week, which is a great time to think about the importance of small businesses in our economy. In addition to this piece I would also direct you to my colleague Michael Simmons piece on 2019 Small Business Week which is filled with valuable Small Business Resources. In this post I will be looking into the data behind small businesses in America and tackle some of the FAQ’s about small businesses. During this week small business owners and their employees are celebrated for their contributions to the economy, society, and their local community. The value of these companies goes well beyond the economic impact they provide as they contribute to the culture and identity of local communities.

Small Business Data

Small businesses across America serve as the engine steering economic growth of the economy in general. The Small Business Association’s Office of Advocacy has complied data and answers to common asked questions about small businesses. There are over 29.6 million small businesses in America and these organizations create many jobs in all corners of the nation. The impact of these small businesses account for 63% of net new private-sector jobs created and in total account for 59 million jobs which is almost half of all jobs across the nation (47.5%). These figures are impressive and show the scope and volume of economic activity provided by small businesses.

Small Business FAQs

What is the composition of small businesses in the US?

The role of small businesses is felt across the US economy and contributes to the economy in different ways. Most of the small businesses are nonemployer firms, in total these firms account for 80% of small business and number around 24.3 million of the 30.2 million businesses while the other 20% of small businesses, around 5.9 million total businesses have paid employees.

How do these small businesses fit into the wider economy?

Some of the stats regarding the importance of small businesses to the greater economy are very impressive and show how the greater economy would greatly suffer. This includes the 40.8% of all private-sector payrolls paid by small business and 32.9% of known export value amounting to $440 billion of the total $1.3 trillion in export value. These figures show the value that small businesses create and highlight how the resilient business leaders across America and beyond generate economic growth through the power of exports.

What is the survival rate of small businesses?

The one-year survival rate of businesses started in 2016 was 79.8%, the most recent data available meaning that almost 4 in 5 businesses survive their first year. The five-year survival rate has differed over the past decade with firms started in 2006 and weathering through the great recession have a 45.4% rate of still being in operation after five years. Companies established in 2011 as the economic recovery was into effect had a five-year survival rate of 51% showing how external macroeconomic factors also have an impact on the survival rate of a small business.

Small Business Week Actions

Everyone can take some small steps to support small businesses both this week and throughout the year. Buying from small businesses when possible is one way to support them and offers the opportunity to learn about the business owner and their employees. From here a connect and relationship can be formed with the business and then the business can become a part of your routine. In addition to becoming a customer of different small businesses people can lobby local and national politicians to support legislation that is favorable for small business growth. One of the simplest ways to help small business owners is to thank them for what they are doing and provide validation that they are making a meaningful impact on the community.

Sources

National Small Business Week. SBA. U.S. Small Business Administration. https://www.sba.gov/national-small-business-week.

SBA Office of Advocacy. Frequently Asked Questions, August 2018. https://www.sba.gov/sites/default/files/advocacy/Frequently-Asked-Questions-Small-Business-2018.pdf.

Simmons, Michael. “WIMS Celebrates National Small Business Week 2019!” WIMS Guide. https://www.wimsguide.com/tag/small-business-week/.

WIMS Celebrates National Small Business Week 2019!

In honor of Small Business Week I’ve put together a collection of resources, information, articles, etc. for you to check out whether you’re currently an entrepreneur, if you’re considering becoming one, or if you simply want to support your local crazy roller coaster rider like myself. Also, to celebrate WIMS Consulting is offering a 20% on all services/projects for other small business owners. Just reach out and mention it during your consultation!

What is SBW?

From May 6th to May 11th, 2019, it’s National Small Business Week where the SBA (Small Business Association) recognizes outstanding entrepreneurs and small business owners from all across the 50 states and U.S. territories.

About: “Every year since 1963, the President of the United States has issued a proclamation announcing National Small Business Week, which recognizes the critical contributions of America’s entrepreneurs and small business owners.

More than half of Americans either own or work for a small business, and they create about two out of every three new jobs in the U.S. each year.

As part of National Small Business Week, the U.S. Small Business Administration takes the opportunity to highlight the impact of outstanding entrepreneurs, small business owners, and others from all 50 states and U.S. territories. Every day, they’re working to grow small businesses, create 21st century jobs, drive innovation, and increase America’s global competitiveness.”

For North Carolina Companies:

Charlotte Business Resources – it’s Small Business MONTH for the CBR and the city of Charlotte (thanks Mayor Vi Lyles)! Check out everything going on. They’re using #31DaysofBiz too if you want to follow along.

Check out NC IDEA, they’re expanding the long-standing NC IDEA SEED grant program by introducing a Micro-Grant Pilot Program to award micro-grants to deserving companies not yet positioned for their traditional $50K seed grants. “The NC IDEA SEED Micro-Grant Pilot Program will award project-based, micro-grants in the amount of $1K – $10K to young companies looking to validate and advance their idea; or if further along, validate scalability where a small amount of funding would make a significant impact. Grant recipients will also receive mentorship and assistance from NC IDEA, as well as access to its wide network of advisors, partners and investors.”

Other SBW2019 Resources Worth Checking Out:

Entrepreneur Magazine SBW2019 HQ

Entrepreneur Magazine SBW2018 HQ

Fundera Ultimate Guide for Small Business Owners

Amazon Business Small Business Week Page

They also created: The Small Business Office Playbook is a resource endorsed by the U.S. Chamber of Commerce as part of its commitment to continually support small businesses’ needs and growth opportunities.

Vista Print 33% off entire site with code SMALLBIZ

Goldman Sachs 10,000 Small Businesses Program

Top TedTalks for when you want to start a business.

Consider These 9 New Ideas For Small Business Week PR (Forbes)

Why National Small Business Week Matters Now More Than Ever (Business.com)

Small Business Week 2018: Need money to get started? We’ve got you. (USA Today)

43 Reasons You Should Support Small And Independent Businesses (Forbes)

Introducing the WIMS Consulting Project Management Service Line

The WIMS Consulting project management service line was born out of our own need to allocate the time and resources to make sure and improve this area of our business. A core business tenant is that the best business models solve real problems that you can relate to and those that make a significant impact on your life. Getting the project management process built and implemented is working wonders for our business, and we realized it would likely do the same for yours.

Agile, Scrum, Kanban, Gantt. Excel, Google Sheets, Trello, Jira, Smart Sheets, Asana, SharePoint, Bitrix, BaseCamp, Zoho Project Management. We scoured the web, read countless white papers, articles, watched webinars and seminars, and researched the heck out of this problem until we found the best approach that works. We didn’t just look for the best methodology, but also the best software stack too. Because just like CRM programs (which we intertwine this with in our case) you can have the best understanding of the principles and software in the world, but if you don’t actually use and implement the program correctly it will still fail.

Many people conduct project management intuitively, or by using a combination of Outlook, post-it notes, and to-do lists. Others at least have upgraded to a Trello board or Smart Sheet subscription. It’s time to level up and incorporate a robust project management strategy as a core part of your company’s operations.

While we primarily built this for us, we quickly realized how replicable it is for our clients too. The value it brings to your overall business is profound. It helps improve communication, holds everyone accountable, ensures you’re focused and prioritizing the right things. All of which are crucial as you work to grow and scale. We spend a lot of time helping our clients get more business and increase revenue, now we’re also focusing on helping them to keep that business in a long-term and sustainable way. We’d love the opportunity to assist your company with making it happen. Reach out when you’re ready!

Project Management Offering

WIMS Consulting can act as your long-term outsourced project manager, or on an ad-hoc project basis as they arise. Our solutions are customized and flexible based on the client’s specific needs. Whether you have a system in place that needs some minor tweaks, or if you want to start over from scratch we can help. If you want to migrate to a new software platform, we got you covered.

Our primary objective is assisting you with improving your critical decision-making processes, streamlining your operations by enhancing efficiency, improving accountability, encouraging clear communication, and ultimately increasing your ROI.

Our Process

The WIMS project management service line is centered around the mission and goals of the client. To begin, we conduct an informational interview, or discovery call, where we take a deep dive into the organization’s operations to get a better understanding of the existing project management systems and policies in place (if there are any). During this due diligence phase, we learn what the client thinks is working, what isn’t, identify bottlenecks, and learn as much as we can.

This initial conversation will help frame the service and solutions proposed through having a candid conversation to understand where the organization is at and where it desires to go. When this method was undertaken internally, we included some of the questions included below.

Project Management Audit

We provide an audit of your organization’s existing internal processes. After this due diligence phase, we then take the time to thoroughly review and assess. Once this is complete, we come back to you with recommendations and next steps that we believe would lead to the most appropriate project management system for your organization. Before implementation however we will review it together to make a cohesive decision that includes the buy-in and commitment from both of our organizations.

Sample Questions:
1.   Describe your current project management/day-to-day operations process. What are three main points that stand out?
2.   Who is involved in the project planning process? Include all key stakeholders/administrators/decision makers, etc.
3.   What software (if any) are you using?
4.   What type of budget and resources do you have to solve this problem?
5.   Have you ever lost a project or not bid on one because of your current internal project management process? Have any other negative experiences occurred because of it?

Of course this is just a high level overview of what is ultimately a complex process. We’d love the opportunity to connect with you and your organization to learn more about your specific project management/operational needs and how we can assist.

The Best Marketing and Sales Automation Tech Stack for B2B Businesses

Just about every company in America would publicly emphasize that they’re committed to revenue growth (this is more important than ever now). Yet simultaneously its common to try to cut corners and get cheap when it comes time to invest in tried and true resources that help them realize that goal. Further, these resources will easily pay for themselves and more by leading to significant ROI both monetarily and via efficiencies.

In 2021, I can’t believe companies still need to be convinced that they need things like CRM programs and marketing automation, but here we are.

And let’s get one thing out of the way before going any further. No, having a free HubSpot account doesn’t count as investing in a CRM program. It may be slightly better than a Google Spreadsheet (yes some solely use that as their “CRM”) but it’s still a lame attempt at best (that’s not to knock them, they have a fine platform if you’re willing to pay the fees to upgrade it).

Fortunately, there is an upside whether you have a CRM and marketing automation system or not. Regardless if you have none, a poor/dysfunctional one, or even one that’s working decently well, now is a great time to make it even better. Take the time, make the investment, and ensure it’s a priority to get dialed in and implemented now to lead to massive dividends later.

Anything worth doing is worth doing right, so I’ve put together a list of the best tech stack in the game to work synergistically and seamlessly whether you’re a solo entrepreneur or a $100 million company with hundreds of employees.

To set the ground rules this piece is predominantly focused on marketing and sales automation. There are plenty of additional angles to take to assist with ERP, HR/recruiting, etc. (if there’s interest I’ll gladly do a follow up post). Also, there are a variety of effective approaches and platforms to pull this off so in some cases I’ll include secondary and tertiary options. If your favorite tool is omitted it doesn’t mean I’m not a fan, just trying to make this easier in a world with a vast amount of options to avoid analysis paralysis. I’m not going to let that be your excuse not to take action and execute.

Ok here we go.

Communication

This is obvious, but your base starts with communication, so email, mobile device, etc. Personally, my preference is overwhelmingly an Outlook and iOS base. However, Gmail/Google Suite or Android are just fine. I use both Outlook/Gmail and both accounts are connected/integrated with my CRM. If you’re working in teams, adding Slack to the mix is worthwhile as well. Price: $5-$10 per user per month.

CRM

This is really the major component that ties everything together and is the key to making everything else in your business work. If you’ve read anything I’ve written about CRM’s you know my #1 preference right now is Zoho One. It does so freaking much for your company for the price that it’s absurd. Their tagline is: “The Operating System for Your Business” and it’s 100% true. There are literally 40 applications that go along with it that could easily eliminate much of what you’re using right now. But if you love your other platforms and want to keep them it also integrates with them all.

A few steps allows you to sync and keep track of all your communication with clients and prospects, ensure you follow up with leads who fill out contact forms or simply visit your website (yes it includes a heat map and website analytics) and so much more. I also use it for project management.

Almost on equal footing (albeit it comes with a much higher price tag) is Salesforce, followed by HubSpot. These are both great platforms, they just cost a whole lot more to license and don’t come with the extra bells and whistles that Zoho One does. Price: $30-$40 per user per month.

Social Media

This section will be brief, your company has got to have at least the following accounts: LinkedIn, Instagram, Facebook, and Twitter. If you want to add others to the mix more power to you, but this is the base. I use Zoho to manage, automate, and track my posting (which is included) but you could easily use Hootsuite too. Price: Free (Zoho) – $30 per user per month for Hootsuite.

Email Marketing

Another quick section: you need to be incorporating email campaigns into your marketing activities. Email isn’t dead, that’s a lie (neither is direct mail, but that’s for another time). This is one where you could get away with Zoho to manage it, yet I stubbornly have stuck with MailChimp. I love the platform, the company, and what it stands for and have remained loyal. You can start with a free account for under 2,000 contacts, I have more in my list, so I pay a monthly fee (the fee staggers based on your amount of contacts). Constant Contact is a fine option too. Both integrate with Zoho. Price: Free (Zoho) – $30 per month and up for MailChimp.

Contract/Proposal Management

If your company is like mine, you crank out a lot of proposals and contracts on a regular basis. While we customize each one there is still plenty of overlap and recurring content that we leverage often. Standardizing as much as possible with templates creates a HUGE advantage. It allows us to crank out much more in less time. Business is a numbers game, i.e. more activity leads to more volume, which leads to more sales and revenue. So being able to get more proposals and contracts out in a timelier fashion is going to make a tangible impact on your business alone. For this I use/recommend IntellyDoc. Adding this to your tech stack is going to make a major impact on your business. Price: Free (Freemium Model) – $150+ per month depending on your company’s situation.

Payment Processing

Not that your company is closing all this new business you’ve got to collect, right? I have an account set up with PayPal, Square, Stripe, Venmo, Zelle, Coinbase, and Gold Money to collect fees from clients. I recommend having them all nothing else in your business matters if you don’t collect the fees you charge. They all connect to your bank, which should connect to your bookkeeping platform, which then connects back to the CRM to tie in deal flow tracking and to assist with financial forecasting, etc. Price: Free aside from a percentage per transaction.

Bookkeeping

QuickBooks gets all the love, but I’ve been using Wave and it’s really great too (you’re probably sick of hearing this by now but Zoho has an application that comes with your Zoho One account too). QB integrates with Zoho, Wave doesn’t which is a minor annoyance, but I created a work flow to work around that.

Other recommendations:

Scheduling: Acuity is awesome to assist with scheduling meetings, demos, calls, etc. by allowing folks to see open times on your calendar and book appointments. They have a freemium model.

Ecommerce: Shopify.

WIMS Client Spotlight: Robin Branstrom Fine Art

Robin Branstrom has been an art consultant for over eight years, working with both individual collectors and business clients. She was formerly a partner in Robin & Robbins Art Consultants before forming Robin Branstrom Fine Art. Her company primarily operates out of North Carolina (Charlotte and Wilmington) and South Florida (based in Palm Beach) however she often travels around the country for projects (she’s particularly found of New York of course).

Robin Branstrom Fine Art works with both individuals and their private collections, as well as in the corporate section, curating collections for commercial properties and businesses looking to add some culture to their office spaces. She also works with interior designers to find the perfect piece for their client. Events are another specialty of the company, whether they have a fundraising/nonprofit aspect or simply spicing up a corporate networker, adding fine art to the mix is always a hit.

Often times it takes a special eye to find a perfectly curated piece that cohesively fits with their new décor. From Site Review to Installation, Robin Branstrom Fine Art connects the client with high caliber art that suits their living space which often involves the following steps:

Evaluation

We schedule an initial consultation to discuss your project. Our aim is to understand your business, and your budget.

Site Review

We visit the site or review architectural drawings to get a clear understanding of the space and identify potential art locations.

Presentation

We provide a broad selection of art options: paintings, prints, sculpture, works on paper, textiles and photography… as your project requires.

Selection

We work closely with you and your design team to select the art and specify the placement.

Framing

We offer numerous framing, matting and glass options to protect and present your art.

Installation and Lighting

We will expertly and securely install your art with an eye for detail and suggest the correct lumens to bring out the best in your collection.

Documentation

Upon request, we can provide documentation for your collection, including photo images, media descriptions and valuation.

Robin Branstrom Fine Art is continuing to grow and evolve its focus and services. Check out https://www.robinbranstromfineart.com for more information about Robin and her company and to follow along in their journey.

Weekend Business Bootcamp: An Entrepreneurial Prompt

If you’ve been thinking about starting a business, whether as a full-time entrepreneur or as a side hustle, consider this your challenge, you call to action, the catalyst you may have been waiting for.

Maybe you’ve been procrastinating for seven weeks (or 1 year and 7 weeks) since making an entrepreneurial new year resolution. Or you’ve just been overwhelmed and stuck in a never-ending analysis paralysis loop. Perhaps you can’t find the perfect idea that best suits you and your skill set (yes, “imposter syndrome” is real and a dream killer). Either way, the best and only cure for any of the above is to take action and get started.

So, wherever you’re at in the process, I’ve pulled together some resources to act as your quick start guide, leveraging advice from experts across the internet, to help you kick things off and be ready to launch your business by Monday (no joke, it really can be done and isn’t as hard as you’d think).

Here are as many ideas as you can handle, along with some success stories for additional inspiration. After you settle on THE big idea, we move onto the initial steps to kick things off, including running some numbers and what you need to do to make it legit.

10 of the Highest-Paying Gig Economy Jobs of 2019

“Artificial Intelligence/Deep Learning – $115.06/hour, Blockchain Architecture – $87.05/hour, Robotics – $77.46/hour, Ethical Hacking – $66.33/hour, Cryptocurrency – $65.37/hour, Amazon Web Services Lambda Coding – $51/hour, Virtual Reality – $50.18/hour, React.js Developers – $40.75/hour, Final Cut Pro Editors – $37.12/hour, Instagram Marketing – $31.23/hour”

The 20 Hottest Job Skills in 2019 That Will Get You Hired (Editor’s Note: This list doesn’t just make sense for a job, but as an Entrepreneur as well)

“A majority of the 20 hottest skills in the US job market are tech-related, according to a new list from freelancing platform Upwork.
In-demand tech skills are changing rapidly: 75 percent of the tech trends leading to job opportunities are new to the list.
Demand for mobile optimization, the rise in cybercrime and increasing investment in big data solutions are driving corporate hiring.”

Need a Business Idea? Here Are 55

100 Businesses You Can Start with Less Than $100

15 Businesses You Can Start for $10,000 or Less

“Daycare, Lawn Care Specialist, Court Transcript Proofreader, Bookkeeper, Real Estate Agent, Freelance Writer, Natural Childbirth Educator, Retail Arbitrageur, Blogger, Photographer/Videographer, Virtual Assistant, Info Product Salesperson, Dog Walker/Sitter, Personal Trainer, Estate Sale Manager”

7 Realistic Ways to Make Money Online

“Leverage the app economy, Use existing websites, Sell your own stuff, Sell as an affiliate, Start a blog, Email marketing, Webinars trainings”

9 Ways These People Make Money at Home with Nothing but Their Laptops

After you decide what business(es) you want to launch the next step is to read this article from Tim Ferriss and follow through on the exercises. How to Create a Million-Dollar Business This Weekend

Next, review this one: A Simple 6-Step Process to Starting a Small Business, and follow it up with How to Start a Small Business Online: “Seven tried and true steps for attracting visitors to your small business’ site — and getting them to buy.”

After you get through your weekend grind session and you’ve taken one of the hardest steps in becoming an entrepreneur, give me a call on Monday and let’s start building your website, marketing plan, and get you some clients. By this time next week, you’ll truly have something to celebrate. TGIF!

Resources from the Charlotte Alliance

The Charlotte Alliance

The Charlotte Alliance provides information on their website on a range of meaningful sources. This includes Data and Reports, Charlotte Regional facts, talent development, public policy positions, and a schedule of events providing valuable information to those interested in the business climate in the Charlotte region.

The website also provides links to recent expansion and investment projects around the Charlotte area. The information on the website shows how the Charlotte Alliance is a resource for the community which takes the time and effort to create a better Charlotte bringing the regions leaders together. This advocacy and collaboration is shown across a range of industries including some targeted industries which are important to the identity of the Charlotte business community.

Some highlighted industries include healthcare, information technology, and financial services. Through the advocacy and work of the Alliance the Charlotte region is displayed as a place of economic collaboration and innovation on the national and international stage with a diverse and knowledgeable workforce.

Target Industries

The Charlotte Alliance has a team that is dedicated to highlighting the unique business community in Charlotte placing a spotlight on some specific target industries. This information paints the picture of a region with a talented and diverse workforce that is ready to drive growth into the future. These industries include Financial Services/Fintech, Advanced Manufacturing, Healthcare, Information Technology, and Logistics benefit from a well-trained workforce and the presence of area universities and college who have relationships with major area employers.

By focusing on these industries which are expected to be of high growth and demand as the economy changes over the coming decades the Alliance has placed the Charlotte region in a good position to grow and gain momentum. These industries will attract interest and investment in the highlighted industries along with adjacent and support companies.

Financial Services/Fintech

The first image of Charlotte for many people is of the towers of Uptown and a city full of bankers who moved to the area from the Northeast and Midwest. Many of the largest employers in Charlotte are rooted in the financial services industry. Charlotte is seeing new players in the growing Fintech sector grow and invest in the area including AvidXchange and Lending Tree. These new companies along with the established banking community including Bank of America and Wells Fargo mean that some of the top financial services talent in the world reside in and around Charlotte.

Healthcare

The Charlotte region is increasingly being recognized regionally, nationally, and internationally as a healthcare center with access to some of the nation’s best talent and facilities. The healthcare industry in the Charlotte region is diverse and includes hospitals, research, and biotech manufacturing. With many schools offering degrees related to the healthcare industry the region boosts a strong talent pool to fill healthcare positions at companies including Novant Health and Atrium Health which are two of the region’s largest employers.

Information Technology

The technology sector is an increasingly important aspect of the Charlotte region combining the talent of transplants to the region, recent college graduates, and seasoned tech professionals. As companies increasingly seek out ways to incorporate better data into their decision-making processes tech companies are seeing some of the biggest growth among any industry. In Charlotte, the presence of some of the largest financial and healthcare companies means companies can use the innovation of established companies to work on projects. These companies are able to access the dynamic talent pool and provide innovative specialized technological services. Top area employers in the sector include consulting firms like Accenture and Deloitte and financial services companies including AvidXchange and Lending Tree.

Concluding Thoughts

The tourism campaign for the city of Charlotte is Charlotte’s Got A Lot which could also serve as the slogan for the economic development in this area. Charlotte and surrounding counties have a highly skilled talent pool with knowledge in a vast range of industries including financial services, healthcare, and technology/analytics. The Charlotte Regional Business Alliance works to foster and develop the relationships between company leaders, public officials, and companies interested in relocating to Charlotte to foster collaboration and showcase the vibrant and diverse economic activity across the region.

Reflections on Linchpin by Seth Godin

I recently read Linchpin by Seth Godin and have some reflections and thoughts from the book which I want to share. Godin an author, blogger, and speaker provides the tagline Are You Indispensable?

This book is a perfect read for anyone who is interested in answering this question: In the ever-evolving world how can you stand out from the crowd?

I will highlight one section of this book which impacted me the most and suggest anyone who is interested seek out additional information

The section which I want to focus on discusses the concept of the American dream and how it changes as the business world changes. On pages 32-33 of Linchpin Seth Godin proposes the concept of The New American Dream which shows how the concept of the American Dream changes as the business world adapts. The most common aspects of the American Dream include having a well-paying job, living in a good house, and living a comfortable life. This idea is a byproduct of the post-World War II industrial American culture where corporate America promised workers a good paying job and a sense of security.

The Old American Dream:

Keep your head down
Follow instructions
Show up on time
Work hard
Suck it up

This shows how work during this era was built on showing up to the office or plant, following the rules, and not making any fuss. In this world, the role of management controls the decisions within the business world and access to a better life. A successful worker specialized in a certain task or a set of tasks where they could help the organization eventually provide a finished service or product. With most of the power held by managers the employees worked and had an understanding that they would be rewarded for following orders and not striving to become innovative.

The Old American Dream was around during a time when the workforce was defined by company towns and low employee turnover. An agreement was usually agreed on that when workers joined a company, they would not become burdensome to the firm by raising questions and would instead follow orders and receive payment and a means for a better life. As technology and society changed and evolved the world of work and the role the employee had in the organization changed. American companies faced additional competition from foreign competitors and technology changed the roles that employees did. Now merely showing up at work was not enough and employees needed to set themselves apart. Since the workforce has changed Godin outlined a new set of skills needed to achieve the American Dream.

The New American Dream

Be remarkable
Be generous
Create art
Make judgement calls
Connect people and ideas

These skills are increasingly soft skills and can not be written in a job description. These are the skills which the Linchpins possess. The term linchpin is the new class of workers Godin proposes between management and labor who create, bring people together, and help get the idea makers from their company into the same room. To become a Linchpin an employee needs to show their employer that they can create innovative projects and work well in teams. The changes in work shows how to become a successful employee it is necessary to have strong soft skills, be a good communicator, and work well in teams.

Are you a linchpin?

Do you lead others even if it is not in your title?

Take some time to think about how you can become a linchpin for your organization through creating and leading those around you.