Tag Archives: CRM

Enterprise Level Salesforce.com CRM Implementations for Mid-Large Companies

My firm, WIMS Consulting, has been providing CRM implementation services since its inception (and personally I’ve been leading them for 15 years now). We have been platform agnostic (we work with all of the primary platforms, including Salesforce.com, Zoho, Hubspot, Microsoft Dynamics, and Insightly among others); however, the firm has recently taken measures to beef up it’s partnerships and team in order to deepen its focus on delivering more large scale enterprise level Salesforce.com projects.

We have helped many companies of all sizes with their CRM implementations (from startups to enterprise level), particularly leveraging Salesforce.com and Zoho, and we will continue to do so. But the massive shift in approach that mid to large-scale companies were forced to adopt throughout 2020 really highlighted operational challenges, issues that a well-functioning Salesforce program would do wonders to mitigate.

When properly implemented, Salesforce will have an incredible impact on sales and marketing, operations, communication (internal and external), automation, and so much more. You can take one look at their stock performance and see how much value they provide to their clients.

Not only are we aiming to build out Salesforce programs from scratch, we are also highly capable of jumping into existing iterations that have gone a bit off course and helping to right the ship. Or we can come in after the initial phase or two and help your company supercharge it to take the functionality to the next level.

I’ve been harping on the importance of CRM programs for about a decade now, yet it still hasn’t caught on the way it should. 2020 was the year that changed this. Like with most technology, competition, economies of scale, and innovation have driven costs down significantly. Not only are they cheaper, but the functionality and value has simultaneously increased dramatically. It’s why acquiring and implementing a CRM program is my #1 recommendation for every business, regardless of industry or target market, if you’re looking to increase revenue.

Most importantly however, is that the ROI (return on investment) will more than make up for the expense.

One of the most important features, especially right now, is that Salesforce helps you automate your sales process. The more automated your sales cycle and follow up efforts can be, the greater volume of deals your business will be able to close. Further, the more accurate data you have about your sales cycle, the more deeply you can analyze it to gain insight that will not only help increase revenue, but ultimately help you improve:

Close rates,
Customer service and retention,
Length of sales cycle, and
Forecasting efforts and projections.

While implementing Salesforce can be a significant commitment initially, if your company does it right (which engaging us significantly increases your odds of that), the benefit to your business is invaluable. With 2020 in the past, now is the perfect time to start planning and conducting your due diligence to start 2021 with yet another New Year’s resolution.

We’re here to help if you need it!

3 Ways Restaurants and Breweries Can Boost Marketing During COVID-19

The restaurant and brewery industries are ones that COVID-19 has hit hardest as customers have literally been ordered to stay away from these establishments for months now. However, this does not mean that it is impossible to find ways to profit. Here are 3 ways to boost your restaurant and brewery marketing during COVID-19.

Update Your Online Assets

Your customers still want to eat your food and by now, they are most likely tired of cooking from home. They’re wondering whether you’re open and how they might benefit from one of your meals. Let your audience know how they can order from you by updating the following assets:

Website
Social media platforms
Google My Business

We have seen various methods of still serving customers, including curbside pickup, carryout, and home delivery. Update your website so it’s immediately clear that you’re open and offering one of these solutions. Provide your new hours and any specials that may be offered to help families in need during the pandemic.

Social media accounts can help highlight any new specials that you may be offering. Provide encouraging stories that point followers to the easiest way to get your food. In the “About” tab, make sure to reflect these added specials, new hours, and delivery methods.

Update these same changes on your Google My Business page so anyone looking you up online or in Google Maps discovers your new ways of doing business.

Be Empathetic About COVID-19

You know where every single one of your customers is right now. You know what each person is thinking because you are going through the same thing. You understand their fears and concerns about the future. Provide them empathy and comfort by personifying your business as much more than a business, but as people too. Marketing is not simply advertising; it is sharing your story with customers about why you are a business they should align themselves with.

You may fear that you’re taking advantage of a negative situation, but if you show value, customers will come. If you do it correctly, then you can become a shining light of hope for you customers.

Help customers understand that it’s acceptable to celebrate even during a pandemic. They simply should do so safely by social distancing. Help them understand that you’re here to provide comfort food and celebratory food to brighten their day a bit.

Offer Something Other Than Food & Beverages

We already know that margins are small in the food and beverage, so focus efforts on developing other avenues for revenue. Get creative and ask yourself what else you can offer. For example, how can you use gift cards or merchandise to increase overall profit during COVID-19?

Offer incentives for customers to purchase gift cards to give away to friends and family. It helps increase your revenue immediately and gets more awareness into the community that you’re open for business. In addition to giftcards, you can sell merchandise via an online store on your website.

There’s no need to see your restaurant or brewery suffer during COVID-19 if you get creative and proactive about your marketing. Don’t go on the defensive. Get on offense and become an inspiration for your local community.

Private Investment Funds in 2022: Focus on Optimizing & Streamlining Existing Portfolio Company Investments to Grow amid Volatility

The whirlwinds of 2020-2022 rattled businesses across the country, and it was no different for the private investment/fund industries. Even prior to last year, trends were moving toward funds (private equity, venture capital, family office, etc.) establishing platforms that focused on a suite of key business functions, such as business development, marketing, finance, PR, etc. to assist their portfolio companies with scaling their operations. Some funds have stood up internally¹, while others have engaged external strategic partnerships.

In the first half of 2020, a slowdown in new deals was caused partly by valuation discrepancies between buyers and sellers, resulting in a 63% decrease in activity in the Americas region² after the onset of COVID-19. According to a PitchBook report, U.S. private equity exits dropped by 70% (1^st 6 months of 2020 compared to year-ago period) because private equity firms marked down portfolio companies; they chose to hold investments rather than sell them³. Although this may sound alarming, a study by consulting firm Willis Towers Watson showed that despite a drop in exit transactions in the first half of 2020, there is little evidence of forced exits at least³. Furthermore, private equity firms raised $348 billion in the same time frame, which is only 10% shy of what they raised during the first half of 2019².

If funds have the capital raised but are not deploying it because of the risk of an unfavorable valuation or investment, the question must be raised: what have they been doing in the meantime?

In addition to simply boosting investments for current portfolio companies, funds are increasing aid in the strategic side of these businesses as well. “Increasing returns during ongoing fiscal and geopolitical uncertainty pushed top executives from PE firms to maintain focus on value and digitalization, and a commitment to developing the organizational and business models of their portfolio companies.”⁴ Many funds have turned to delegating these duties to outside firms.

Outsourcing operations, sales, marketing, and other core functions provides a new perspective for funds. With another set of eyes on current investments, funds can squeeze every penny of revenue out of their portfolio companies to boost chances of success. Outsourcing allows current portfolio companies access to the same professional team as their fund, which consolidates consultants, agencies, people, and expenses for a more efficient operation filtered through a single entity.

Furthermore, with investment funds specializing to extreme degrees these days¹, funds can focus on what they have specialized in, while letting the collaborative agency facilitate other aspects of the business. This allows them to keep the main thing the main thing so they can keep investors happy and informed, as well as assist their portfolio companies with more high value activities.

Not only does outsourcing provide more expertise with experienced professionals, but it tends to cost less than hiring someone within the fund or directly at the portfolio companies to manage these responsibilities. VC start-ups are staying private for an average of eight years longer than they would have back in 2000. It only makes sense to provide them with an experienced team for business development, marketing, and more. Without a team, the firm must manage all of this themselves or, for example, hire a business development manager. The average venture capital business development manager salary is nearly $80,000, not to mention additional benefits and expenses. Eight additional years of paying this salary (not including escalators and other contractual advancements) raises that investment to $640,000 allocated towards one person, when a team of experts can be hired to do an even better job.

Over the last decade, the appeal of going public has decreased as companies do not want to deal with inevitable scrutiny after releasing financials and other information. There has actually even been a shift of public companies switching back to private, with 8 out of 10 of the largest buyouts being Public 2 Private (P2P)⁴. Many companies would rather stay private, or be bought out through M&A, than to receive heat from the public. If a start-up does not go public, having that business development manager can continue as a growing yearly expense (regardless of value), even if the business isn’t in a growth or blitzscaling stage. Similar to the recession from a decade ago, companies are thinning out and hiring more contractors because it is a more manageable and flexible commitment.

Further along this line, “We are starting to see some changes that may signal a strategy shift by private equity to help struggling portfolio companies amid the crisis. Additional stake purchases by private equity investors are up by count and volume compared to same period last year and second- and third-round funding’s are also up from last year. Both are ways to inject cash into companies that need it most now.”⁵

In volatile times, more of the focus should be on what can be controlled. “Leaders should identify digital innovations such as business intelligence, big data analytics, machine learning, and business processes automation to help companies evolve and gain the skills needed for better performance and outpacing the competitors.”⁴

While not every business model is 100% perfect, and there are pros and cons to each, there are certainly many advantages both financially and operationally to leveraging a consulting firm to assist funds and their portfolio companies with scaling. Regardless of whether the macro environment is volatile and capital is tougher to come by, or when conditions are great and capital is flowing freely, running a tight ship focused on streamlining, growth, and ROI will always be in style and appreciated.

Written By: Mike Simmons and Evan Shirreffs

References:

1) https://tomtunguz.com/is-venture-capital-worth-the-risk/

2) https://www.institutionalinvestor.com/article/b1mqkqqx3g0k5v/Private-Equity-s-Answer-to-a-Frozen-Deal-Market

3) https://www.pionline.com/private-equity/private-equity-deals-tumble-20-2020s-first-half-pitchbook

4) https://bspeclub.com/2020/04/17/private-equity-2020-outlook-the-start-of-a-new-decade/

5) https://news.bloomberglaw.com/bloomberg-law-analysis/analysis-how-is-private-equity-optimizing-the-downturn

The primary mission of WIMS Consulting is to help your fund and its portfolio companies generate a higher ROI not only internally, but on behalf of your investors as well. We can assist with scaling your investments to help increase valuations in advance of additional funding rounds, liquidity events, exits, or IPOs. We can provide a lot of different services, create and implement a robust strategy, and execute each tactic, but everything that we do truly boils down to that one single objective of adding more value to your firm.

Socializing in a Socially Distanced World by Evan Shirreffs

As young professionals, most of us are getting our careers started, attempting to make new friends outside of work, and networking for possible job opportunities that don’t involve surviving at the bottom of the totem poll at a 9-5. A lot of this socializing would typically come at happy hours and on weekends with visits to our favorite spots, but a huge disruption to the young professional lifestyle came with the onset of COVID-19. Our time to let loose became a time of added stress as we were pent up in our apartments, or even back home with our parents, as we waited for any sign of times returning to normal. One thing became clear as week after week brought new broken promises and spoiled expectations: the end of this mayhem was nowhere in sight, so we decided to make do in the meantime.

At first, this meant getting together with a small number of close friends for what normally would be pre-games. These gatherings still somewhat involved social distancing as our parents warned us that we couldn’t see them when we traveled back home if we were stupid enough to see other people, but the seed of times returning to normal was already planted.

At some point in the terrible reaction to the pandemic, the FOMO took over. Our cravings for those social settings that we so dearly missed slowly outgrew our fear of the pandemic. Naturally, we wanted to meet people and we wanted to try new things. As places began to re-open, we scrolled through social media, witnessing our friends start to go out again. Sparked by distrust of the conflicting news we received day in and day out, we were all soon flooding the doors of any place brave enough to host us. Whatever was open, we ran to with hopes of getting in before they reached capacity. We watched our favorite dance floor at Gin Mill reopen before regulations forced them to do table only seating. We saw an earlier last call at Sycamore with each passing evening, leaving us scrambling for a new place to go. We were devastated by a curfew put on the few thriving spots like Hoppin’ after a promise of brewery and bar re-openings that clearly came too soon.

After hearing news the other day of an additional 5 weeks being added to the Phase 2 protocol in North Carolina, I thought of how everything has unfolded over the past few months and pondered the next moves for some of these affected restaurants, bars, and breweries. In my research, I came across this excerpt regarding the “Real Economic Support That Acknowledges Unique Restaurant Assistance Needed to Survive (Restaurants) Act of 2020” that truly puts into perspective what these businesses have been going through and why relief is needed:

“Recent surveys found that COVID-19 has forced operators to lay off 91% of the hourly workforce and 70% of salaried employees. Only one in five restaurant owners subjected to state mandated dine-in shutdowns said they felt confident they could keep their restaurants running. The National Bureau of Economic Research predicts that only 15% of restaurants will be able to stay open if the COVID-19 pandemic lasts six months. All of this in an industry that already runs on extremely thin margins.”

While the circumstances appear dire, there is always hope and opportunities hidden within even the most chaotic of crises. There are strategies business owners and operators in this space can and are taking to make the best of the situation.

Following online research into the subject, I wanted to take things a step further to develop a better approach in which to help these businesses. I decided to reach out to a few business owners (primarily in Charlotte) to see how they maneuvered the past few months, learn how imposed laws have affected their businesses, determine what tactics are working, and hear about their expectations for the future. More to come soon…

Evan Shirreffs, MBA is a Business Analyst with WIMS Consulting a full-service marketing and sales agency operating primarily in Charlotte, NC and Miami, FL. WIMS has a service line dedicated to assisting restaurants, breweries, and bars with growing and scaling called LDR BRD.

WIMS Consulting for Funds & Investors: Private Equity, Family Office, Venture Capital & Their Portfolio Companies

Your Fund and its Portfolio Companies’ Future Partner for

Marketing, Sales, Finance, Operations, Investor Relations, Development, & More.

Your Private Equity, Venture Capital, or Family Office fund is undoubtedly already great at its core functions. Between raising funds, selecting the right portfolio companies to deploy capital to, and managing the day to day operations we suspect that you’ve got those things covered, or at least you have a solid handle on them.

Where we come in is supporting your fund and its portfolio companies with everything else.

The primary mission of WIMS Consulting is to help your fund and its portfolio companies generate a higher ROI not only internally, but on behalf of your investors as well. We can assist with scaling your investments to help increase valuations in advance of additional funding rounds, liquidity events, exits, or IPOs. We can provide a lot of different services, create and implement a robust strategy, and execute each tactic, but everything that we do truly boils down to that one single objective of adding more value to your firm.

Our approach and work product is all meant to be measurable, KPI (Key Performance Indicator) focused, metrics-based, results-oriented, and top and bottom line enhancing. We are dedicated to staying ahead of the curve by always learning the latest and most innovative best practices along with the most efficient way to implement them.

The role we can play will vary based on your fund/company’s existing and/or desired structure. WIMS Consulting can function as various fully outsourced departments, or as your external CMO, Head of Sales, CFO, support team, etc. Or we can simply act as a consultant/solutions provider on a specific project.

It is our aim to provide concierge level service and be the “easy button” you press when you just need and want to focus on your core functions yet need to get everything else done too.

Our Value Proposition the reason we will make a great partner to your fund and its portfolio companies’:

Deploy us to help manage and scale your portfolio companies’ in any of the areas we highlight throughout our practice areas.
Consolidate various consultants, departments, service providers, and bring under one firm to help streamline operations, maximize areas of expertise, and achieve economies of scale.
We help aggregate data across a variety of sources, filter it, and convert these metrics into a compelling story to ensure your investors, board members, management, and stakeholders remain informed and happy with progress across the entire fund and its portfolio companies.
- Further, when the desired results aren’t achieved and adjustments do need to be made, we ensure that story is told as well, along with preemptively bringing potential solutions to the table.
We are entrepreneurs ourselves, yet also worked in the corporate world too. We’ve operated and grown businesses and we’ve led funding rounds. We’ve worked with and for funds directly too. Our team has acquired quite a bit of experience across a variety of stages in the growth cycle of companies and across many industries as well.

Our Services Include:

Marketing Strategy & Implementation
- Fractional CMO
- Website Development
- Marketing Automation
- Creative – Content Creation & Distribution
- Data Analytics
Sales – Bus Dev/CRM Strategy & Implementation
- Salesforce.com, Zoho CRM, HubSpot, Microsoft Dynamics, and more.
- Lead Generation
- Sales Strategy and Deployment
Finance & Accounting
- Fractional CFO
- Financial Modeling & Forecasting
- Financial Reporting
- Accounting & Bookkeeping
Operations & Support
- Investor Relations
- Project Management
- Administrative Support
Software & Platform Development
- Full Stack Software & Platform Development
- Augmented Reality/Virtual Reality Platform & Application Development
- AI & Machine Learning

Visit our website for more information or to set up a call.

The WIMS Consulting 2020 Rebrand

There is just something about transition, a new decade (even though January 1^st seems like it was already another decade ago), and a new mission to undergo a massive scaling of one’s company that requires a bit of a shakeup. Huge transformative shifts force all involved to level up and evolve for the better. They demand a heightened sense of commitment to excellence and discipline.

As they say, the things that got you here will rarely get you there.

The first 6 years of WIMS Consulting have been great, the company has grown double digits every single year (with 2 years at triple), and despite the state of the market, this year is already on track to achieve exponential growth compared to last year (in fact it economy appears to be helping it along even more as companies go all-in on digital). That said, I have still been playing too small and remain far from where I want the company to be yet. It is time to ramp things way up and kick things up another notch.

A rebrand is often mostly symbolic, it is a way to re-engineer how you would like the public to see and perceive your company, and to re-calibrate the first impression for those that do not know you yet. It also allows you to set the tone for current and future employees, partners, and clients. It is an opportunity to recommit and reestablish your values of who you are and who you aspire to be.

Up until this point we have been far from perfect and have certainly underdone some growing pains along the way. As difficult as it is to admit, not every single client project has exceeded expectations for one reason or another. On the flip side plenty of them have gone really well too. Regardless of which side the responsibility lies solely with us for better or worse. Moving forward, that level of accountability and transparency must be the standard. A rebrand is a way to draw a line in the sand, a demarcation to demonstrate that whatever happened before going forward this is the way we will do business no matter what.

Now for a little background and insight on the creative. The spartan warrior is a deeply personal symbol to me since I was young. For one, I grew up attending a school called Milton Hershey (from kindergarten to graduation), and it was our mascot. We learned about their culture and their values (mostly the romanticized and positive version, not as much of the negatives side of it).

Then when I watched the movie 300, wow what an impact it made. To see a group of soldiers, and a King no less, willingly sacrifice themselves with such honor and grace for the good of their tribe, it really stuck with me. I know it was embellished a bit as all movies are, but that didn’t take away from the impression it left.

Between Milton Hershey and the culture resonating so much throughout my life I even got a tattoo of the spartan helmet. For those reasons and others, it sounded like a great place to start when considering what I wanted my company to look like.

Fortunately, when leveraging history to inspire the future you can learn from, and remove, the negatives in order to improve upon an ideal, allowing you to adopt the things that translate. Further, WIMS Consulting is not adopting ALL their values after all (for one we are very much capitalists). “The word “spartan” means self-restrained, simple, frugal, and austere” plus they were clearly pretty violent and brutal. So again, it is not exactly a direct comparison.

The positive side, such as their discipline, commitment, team-oriented collaboration and community are things you build a company around. Others include being strategic, thoughtful, well organized, and assertive. They were creative in their approach to problem solving. The soldiers in their army were only as strong as the person standing next to them and the collective unit as a whole. They tempered the potentially corrosive nature of outsized individual egos. They played offense and defense equally well. They had an unwavering obligation to do whatever necessary to achieve a desired outcome.

Now THAT is what I want the WIMS Consulting cultural values to represent and embody. I want the company to uphold its commitment and dedication to its community (clients, employees, and partners) to that standard of excellence every single day and in every single project and task. This is the mindset required that will subsequently lead to producing outstanding work and deliverables for our clients. It certainly won’t be easy, but nothing worth doing really is.

Hopefully, we nailed that impression and give this perception with the logo and throughout the supplemental components of the branding. More importantly however, is that we maintain the standards and values in a clear and tangible way. Stay tuned for more, but I would love to hear what you think so far!

THE WIMS GUIDE COVID-19 ECONOMY EDITION AKA “THE SOUTH FLORIDA CORONACONOMY”

By now we’re well into the quarantine period and pretty deep into the business disruption that’s been the byproduct of the spread of CoVid-19/Corona Virus. At this point many of us are (at least relatively) beginning to adjust to the new normal and catch our breath in terms of what this means to our various businesses. Hopefully you’ve been able to strategize on potential pivots, are making the necessary adjustments, and are getting closer to finding a new groove for the path forward.

On the other hand, it would be naive to think that every businesses is going to make it through unfortunately. To think where we are now compared to even a month ago is pretty horrifying. But that being said, the ONLY thing to do now is continue to march onward with an unrelenting focus on doing whatever it takes (even if that means closing up shop and going in a different direction) to get through this. Looking forward is really all that matters now.

In that light I want to use my company’s (WIMS Consulting) platform, clients, partnerships, relationships, etc. to help share resources, ideas, insights, hope, strategies, etc. to help you and your business navigate these waters. I know a lot of people are doing this too and some of these things may be redundant, but I’d be remiss if I didn’t do my part and just let others do the leading during this time.

Considering the majority of our our business is based in Miami, FL and Charlotte, NC I’m going to create a page for each with specific local information in addition to the more macro/federal stuff. Further, I’ve volunteered to help lead the “South Florida Business Continuity Task Force” so will be sharing more information about that too as we launch the website later today (3.27.20). In Charlotte, we’re going to spearhead something similar via the Charlotte Business Group. Stay tuned!

In the mean time please reference the content below which I’ll be updating regularly. If you have anything else you’d like me to add please email me directly at [email protected].

It may sound insensitive right now, but as the saying goes: “Never let a good crisis go to waste.” This is going to produce unprecedented opportunities if you look for them. Another extremely applicable quote: “This too shall pass!”

-Mike

Financial Support

SBA/Disaster Relief Loans:

By now just about everyone has been spreading the word on this. But this page from the Greater Miami Chamber of Commerce includes specific info for Florida. “The SBA Economic Injury Disaster Loans are NOW OPEN for Florida. Small businesses & non-profits impacted by COVID-19 can apply for up to $2M in assistance.”

IRS – Federal Tax Relief protocol.

Florida Department of Economic Opportunity: Short Time Compensation Program for Employees is here. Reemployment Assistance Guidance is here.

The Miami Foundation has seeded The Community Recovery Fund with a $300,000 contribution. That number is growing with various donations from citizens and organizations alike.

The United Way and The Miami Herald have come together to activate a short term relief fund as well called Operation Helping Hands.

Miami Impact/Next Steps

The Greater Miami Chamber of Commerce – CoVid-19 Resource Portal is great and continues to be updated. They also have a “Members In Action” page that highlights what many of the specific businesses within the Chamber are doing to help the community.

The Beacon Council’s “Business Continuity: COVID-19 Business Resource Center” is phenomenal as well.

The Miami Foundation’s CoVid-19 Community Recovery Resources rocks, it covers organizations and funds that are helping out in the community too including many non-profits. This is one of the most well done and robust pages I’ve seen.

The South Florida Business Continuity Task Force has formed, including many of South Florida’s best and brightest minds from the legal, accounting, financial services, and entrepreneurial sectors among others to share specific insights and action items to help business owners survive the current cycle as best as they can and position themselves to try to get ready for the other side of it.

The South Florida Business Journal is offering it’s CoVid-19 related stories to be accessed for free. They also have two guides, one that’s for general South Florida businesses, and then another specific for small businesses.

The Florida Chamber of Commerce’s “Follow Facts, Not Fear” page is another solid resource.

Legal Services of Greater Miami provides free civil legal services for the low-income communities of Miami-Dade and Monroe Counties and is recognized as one of the most outstanding legal services programs.

The Miami Herald “What do you need or what can you give in this crisis? We’re connecting people with people” is beautiful and yet another great idea/program.

The Fountainhead is “working to compile an extensive list of resources for artists.”

The Miami New Times created a piece called, “Here’s How and Where Creatives Can Apply for Relief Funds” very good as well and covers a community that can be overlooked.

Business Ideas/Strategies

65 Free Tools to Help You Through the Coronavirus Pandemic (Entrepreneur Mag)

On CRM: How Companies Are Leveraging Their CRM Systems To Help Navigate Through COVID-19 (Forbes)

Coronavirus: What Every Business Owner Needs to Know (Wix) great article with a lot of sound ideas, even if some are seemingly obvious.

Email Marketing: This was a great article from Fast Company, and insightful. Just because everyone else is sending emails doesn’t mean that you shouldn’t do one too. Just make sure it’s really well done if you do and that it adds value to your audience (don’t be self serving).

List Of Coronavirus (COVID-19) Small Business Relief Programs (Forbes)

COVID-19 Will Fuel the Next Wave of Innovation (Entrepreneur Mag)

How to Get Mortgage Relief (Investopedia)

MORE TO COME!!

The WIMS Guide CoVid-19 Economy Edition aka “The Charlotte Coronaconomy”

Considering the majority of our our business is based in Charlotte, NC and Miami, FL I’m going to create a page for each with specific local information in addition to the more macro/federal stuff. Further, I’ve volunteered to help lead the “South Florida Business Continuity Task Force” so will be sharing more information about that too as we launch the website later today (3.25.20). In Charlotte, we’re going to spearhead something similar via the Charlotte Business Group. Stay tuned!

In the mean time please reference the content below which I’ll be updating regularly. If you have anything else you’d like me to add please email me directly at [email protected].

-Mike

Financial Support

SBA/Disaster Relief Loans:

By now just about everyone has been spreading the word on this. But this piece from the Charlotte Business Journal was really well done. “What small businesses in North Carolina need to know about SBA disaster-relief loans”.

IRS – Federal Tax Relief protocol.

North Carolina Department of Revenue CoVid-19 Tax Relief Guidelines.

Charlotte/Mecklenburg County:

Carolina Small Business Development Fund: Small Business Lending: COVID-19 Update from Our President & CEO, Kevin Dick

Mecklenburg County Office of Economic Development another incredible set of resources surrounding things not solely business related but also with an expanded scope.

How to Get Mortgage Relief (Investopedia)

Charlotte Impact/Next Steps

Charlotte Regional Business Alliance – CoVid-19 Resource Portal this expands well outside just greater Charlotte too and includes resources for the much larger regional footprint. Check it out, extremely valuable. It even goes into the personal health side of things, again which is outside of the scope of what we’re trying to accomplish here but if you’re curious this is the place to go. This also includes guidance from lawyers, accounting firms, etc.

Charlotte Inno – Startup Related: “Coronavirus-Related Resources for Charlotte Startups” This is an incredible and robust list that gets into operational recommendations among others.

North Carolina Chamber Coronavirus Resource Guide including Small Business Resource Center.

Charlotte Inno – “Amid Coronavirus, Charlotte Tech Leaders Talk Next Steps for the Business Community”.

Charlotte Business Resources CoVid-19 Resources.

Ideas/Strategies

65 Free Tools to Help You Through the Coronavirus Pandemic (Entrepreneur Mag)

On CRM: How Companies Are Leveraging Their CRM Systems To Help Navigate Through COVID-19 (Forbes)

Coronavirus: What Every Business Owner Needs to Know (Wix) great article with a lot of sound ideas, even if some are seemingly obvious.

List Of Coronavirus (COVID-19) Small Business Relief Programs (Forbes)

COVID-19 Will Fuel the Next Wave of Innovation (Entrepreneur Mag)

MORE TO COME!!

Level Up Your Business: Introducing the Launch of LDR BRD

The LDR BRD Mission:

We help your business understand and connect with your customers by providing actionable intelligence on consumer behavior. We want you to really know your customers and your market. We give you the power to increase revenue, brand exposure, and increase market penetration by deepening your relationships with your customers.

Whether you’re in the early stages of the concept, have been around for a while, or are currently experiencing a wave of growth, we understand each business has its own unique set of challenges and opportunities and customize our approach accordingly.

We work with you to help reach your destination, while keeping in line with your unique brand, mission, and everything else that makes your restaurant, brewery, coffee shop, winery, retail location, etc. stand out!

What sets LDR BRD apart?

Created for the food, beverage, brewery, winery, hospitality, and retail industries.
Integrates with your existing systems (or we can help you create them).
- Data collected from Web, Email, POS, Social Media, CRM, referrals, etc.
Tracks customer activity on-site and off-site.
- Financial, Online, In-Person, etc.
Data is then measured, run through filters, and used to identify your most valuable and loyal customers, how they interact with your business, and keeping them engaged with your brand long-term.

We have much more to come, but if you’re interested in learning more please visit our website and reach out to discuss!

The WIMS Guide Video Ep.11 – Cali Trip & More

The WIMS Guide Video Edition is Back! I’m in Cali for the next two weeks. We came out here to close out my wife’s maternity leave with a little business and a little pleasure spending time with family and friends.

Today’s video I mainly focus on where I’m at her in Cali with a call to action for any potential meetups, introductions, connections, etc. I’ll be in Southern California until Sunday, February 23^rd so please feel free to reach out!

The other topic is the Charlotte event I’m hosting on Thursday March 12^th. I’m putting on an event for Charlotte’s best and brightest while also celebrating 6 years in business for WIMS Consulting. The event is open so please feel free to bring a friend!

After some extended time grinding in Charlotte for about 5 weeks, I head back down to Miami for the eMerge Americas conference. If you do any business in Miami of Latin America you’ve got to make it down here for this. It’s one of my favorites and I make it down every year specifically for it. Some friends and I are also going to plan a mastermind/meet up for those in town, we’ll share the details on that soon.

Also, I’m still putting together the content plan and doing outreach for additional posts and videos, etc. so if you’re interested in spreading the word about a specific business topic, your personal/business brand, etc. let me know!

Lastly, we’re going back to some of the CRM and business development topics we’ve been working through but I’m going to start adding a lot more structure and even a curriculum as well.

Thank you for your time, attention and support as always!

-Mike

The WIMS Guide Video Edition will focus on business topics such as Entrepreneurship, CRM, Marketing, Sales, B2B, Business Development, Web Design, Augmented Reality, Virtual Reality, Artificial Intelligence, Data Analytics, Machine Learning, and much much more. To learn more about Mike Simmons and his company WIMS Consulting, click here.