Tag Archives: Business

Entrepreneurs Zoho CRM

Entrepreneurs! Are You Aware of the Latest Offerings from Zoho CRM?

Forget what you think you know about CRM programs. It’s time for you to rethink the entire idea that you’ve been holding onto for years now. You know, that they’re too expensive, too complicated, and not useful enough to justify tackling those challenges. It’s just not true anymore. I understand why you think that way, but until you’ve seen the latest software package that Zoho CRM has been rolling out it’s simply misguided. Allow me to enlighten you a bit.

While I remain a raving Salesforce fan, I’m not going to suggest you take on a CRM program of that magnitude (unless your enterprise fits a certain set of criteria). I still love HubSpot as well but will save that for another post. Right now, I’m here to inform you about the crazy new suite from Zoho that you must at least take a few minutes to check out. If you’re a solo entrepreneur/freelancer, or you have all the way up to 25 employees it will help revolutionize and scale your business like crazy.

Now I was already geeking out a couple months ago when they launched Zoho One. But then they went ahead and added too more applications the other day which literally blew my mind. Zoho Flow “automates business workflows by connecting your apps. You can build smart integrations to break the information silos in your business.” This works for both internal Zoho apps and external ones as well, think Zapier or IFTTT. The other is Zoho PageSense, which is “the Complete A/B Testing and Website Optimization Software. Get ready to increase website conversions and skyrocket your revenue.”

Now, for transparency purposes I must inform you that a large part of my business is built around assisting companies of all sizes and industries to build and implement CRM programs like these. BUT, I legitimately use this one for my own business. It not only has helped me to get better organized with project management and more efficient and streamlined from an operations perspective but leveraging it has tangibly helped me to grow the revenue of my business significantly as well. I’m all about automating as much as possible and these new features allow you to do just that.

If you want to explore what incorporating a CRM program would look like for your business, reach out to me and I’d be thrilled to assist. Whether it’s Zoho or one of the many other incredible programs out there, we can certainly get you on the right track to implementing it correctly to start demonstrating ROI asap.

Before moving forward, to get a better idea of what all they have to offer, take a look at how they articulate it:

Zoho One is a revolutionary all-in-one suite to run your entire business—an unprecedented 35+ integrated applications on one account, with complete administrative control—for a price that will change the way you think about buying software.

Zoho One includes applications with complementary mobile apps so you can run your entire business on one suite. This is the real deal here: You’re getting full-featured, enterprise editions of the entire Zoho suite. That means being able to reach customers, grow sales, balance your books, and work in productive and collaborative ways from any device—all with a single login and password.

Zoho One connects your sales, marketing, customer support, accounting, and more, while also giving you contextual integrations to communicate and collaborate with colleagues, customers, and vendors. With an integrated suite like Zoho One, you’ll always have the right information in the right places, empowering your employees to do great work. Traditionally, this has required an astronomical IT budget and an army of consultants to force everything together. Zoho One makes all that cost and complexity a thing of the past.

Zoho One is enhanced by Zoho’s growing developer ecosystem, marketplace extensions, and global partner network. We’ve made Zoho One extendable so our technology partners can customize our applications to meet your unique needs, across a broad set of industries. These custom apps and extensions of our already powerful applications are made available to you through our Marketplace. Meanwhile, our 1,000+ implementation and training partners are available to help you locally as needs arise.

2018 Call to Action

Happy New Year! I’ll save you the “new year new me/new year new you” talk (even though I’m always a sucker for self-improvement) and get straight to the point. You already know this is going to be your best year yet or you wouldn’t be reading this. And you KNOW it’s going to be my best year yet too. Now for the important part, HOW are we going to do that? This is OUR call to action!

Now I’m not some business guru, I’m still closer to the beginning of my come up, building the foundation of my future empire just like most of you. But I often have people reach out to me beginning with something along the lines of, “I’ve been meaning to reach out to you.” Or “I’ve been following/keeping tabs on you for months now and planning to hit you up.”

The reasons and motivations usually vary, it could be about entrepreneurship, marketing, CRM, augmented reality, blockchain/cryptocurrency, etc. My point in all this is to explicitly say, THIS is your invitation to reach out to me. Don’t wait another 3 months until your life gets less complicated (it won’t) or less busy (it won’t) before doing it. Now is as good a time as any.

It’s obvious we’re all ambitious people grinding our asses off to continue building our businesses and to add more value to our clients and prospects. If there’s a way we can help each other to do just that it’s very much worth at least a conversation.

Further, even if you’re not ready just yet, there’s a good chance I’ll be reaching out to you soon regardless. I will always make sure there’s something valuable tied to it though. But in 2018 I truly want to connect people in a way that helps them grow their businesses and networks. People ask me to make introductions/referrals to professionals in my network often. If it’s a connection that doesn’t make sense to you, you are more than welcome to say no thanks (or ignore it like some do). But keep in mind that on the flip side I’d probably make the intro for you too.

When the dust settles this time next year we’ll all have just got done celebrating the best year of our professional lives and strategizing on how to make 2019 even better. As my boy Tony Robbins says, “If you want to take the island, burn the boats!” I’m ALL IN on 2018 and I know you are too, so let’s get to work already and make it happen!

P.S. I’m always looking for new clients, investors, partners/collaborators, etc. so if there’s someone you think it would make sense for me to talk to please don’t hesitate to answer the call to action!

Judging the YLAI Pitch Competition: A New Entrepreneurial Perspective

Last week I was fortunate enough to be 1 of 6 judges from the Charlotte entrepreneurial community to take part in the Young Leaders of the Americas Initiative (YLAI) Charlotte Pitch Competition. In partnership with International House Charlotte, Meridian International Center, and the U.S. Department of State they’ve been hosting 9 incredible startup entrepreneurs (aka “Fellows”) from across Latin America. They started their trip in Atlanta before heading to Charlotte, and are currently finishing up in Washington D.C. before heading home.

We were asked to simply listen to each of them tell us about their business. They had 3 minutes to do so along with the aid of a PowerPoint presentation. We were given a scoring rubric with which to judge them on, and we were also given 3 minutes for follow up questions. After they all went the judges deliberated and had to select the top 3. Afterwards the judges were given a certificate with “The title of Citizen Diplomat, in recognition of outstanding efforts in fostering cross cultural understanding.” Very cool, but the real takeaway was the education I received from this experience.

The creativity and resourcefulness shown by each of them was profoundly inspiring from an entrepreneurial perspective. The fact that they are building businesses with far less resources and infrastructure than we have here was mind blowing. Not to mention, their target markets aren’t as neatly defined or as accessible as they here either. Yet these people relentlessly march on, finding unique ways to monetize and scale their businesses despite the odds being against them. But what stuck out the most was their sheer passion for doing whatever they can to make their communities and countries a better place to live and work.

They knew all the buzz words and latest business trends, what business models work well, how to leverage social media and the internet to promote their business, etc. Even though each country has differing laws, tax structures, governmental support, and macroeconomic circumstances they all seemed to know how to play the game well in their respective countries too. It reinforced the fact that there is simply no excuse or justification for not doing whatever it takes to succeed in business.

I don’t mean to imply that these things are negative, on the contrary I think it presents a tremendous opportunity. The potential for further global growth is seemingly infinite, and the entrepreneurial spirit is spreading to every corner of the globe.

In case you’re interested in looking any of these entrepreneurial people and their businesses up (they would greatly appreciate any support, even if it’s simply offering feedback to help them improve) I’ve provided a list below.

CRM Revisited (Again): It Should be Your #1 2018 Priority

I’ve been harping on the importance of CRM programs for about a decade now (here’s the last time), yet it still hasn’t caught on the way it should. This is the year that changes. Like with most technology, competition, economies of scale, and innovation have driven costs down significantly. Not only are they cheaper, but the functionality and value has simultaneously increased dramatically. Now, you can even get basic versions of a CRM program for free. It’s why acquiring and implementing a CRM program is my #1 recommendation for every business, regardless of industry or target market, if you’re looking to increase revenue.

Whether you work for a large and complex company, or if you’re an independent freelancer, or if you’re a sales mercenary who is compensated by getting to “eat what you kill,” there is a CRM program out there for you. Regardless of your budget (or lack thereof), you can customize the level of sophistication of your CRM program, as they all have various subscription levels. Further, there was recently an absolutely game changing announcement from one of my CRM platform preferences (and the one I personally use for my business).

Zoho One – An Operating System for Business

“Zoho One is a broad and cohesive set of applications that work collectively to run an entire business on the cloud. It includes more than 35 web applications and an equal number of mobile apps—under a single sign-on, with centralized administration and provisioning—making it a true operating system for any business. While each application punches above its weight against the competition, collectively they deliver a knockout punch.

With Zoho One, we’ve put together all the applications a company needs to acquire and serve its customers (marketing, sales, and support apps); run its operations (finance, recruiting, and HR apps); and provide all the tools for its employees to work collaboratively and get their work done (office suite, mail, personal productivity, and collaboration apps). Almost any company has these same needs. With Creator, our drag-and-drop app builder, customers can even build custom apps for unique business needs—like logistics scheduling—and put them under the same umbrella that forms the single operating system for their business.

Zoho One is available at $30 a month—or just about a dollar a day, per employee. ($35 if you pay on a month-to-month basis).”

While WIMS, Inc. is platform agnostic (we work with all of them, including Salesforce, HubSpot, Microsoft Dynamics, and Insightly among others) it’s getting more difficult not to refer my clients and prospects straight to Zoho right now. There are of course exceptions, but they’ve built something special, particularly for entrepreneurs and small businesses.

Now, back to the more general CRM theme.

They all integrate with your email provider of choice, along with most social media channels, so tracking communications is easy (and automated). There are an incredible number of third-party add-ons you can incorporate depending on how robust your operations processes are to add additional functionality too.

Most importantly however, is that the ROI (return on investment) will more than make up for the expense.

CRMs help you automate your sales process. The more automated your sales cycle and follow up efforts can be, the greater volume of deals your business will be able to close. Further, the more accurate data you have about your sales cycle, the more deeply you can analyze it to gain insight that will not only help increase revenue, but ultimately help you improve:

  • Close rates,
  • Customer service and retention,
  • Length of sales cycle, and
  • Forecasting efforts and projections.

While implementing a CRM program can be a significant commitment initially, if you do it right, the benefit to your business is invaluable. With just over two months left in 2017, now is the perfect time to start planning and conduct your due diligence to start 2018 with yet another New Year’s resolution.

We’re here to help if you need it!

It’s Q4: Finish Like a Savage & Prepare for 2018 Domination!

There’s something about Q4 that is always exhilarating to me. Knowing that “the game” is coming to an end, each and every play is more significant, there’s less margin for error. Perform well during this time and you can make up for a lot of previous mistakes and setbacks along the way. Let up or fumble the ball, and you can destroy all the momentum you made thus far. No pressure, right?

All of this is going on while simultaneously a new game is going to begin soon thereafter. Endings are always thrilling, but so are new beginnings after all.

Despite the hectic grind I’ve been on lately, I made sure to take a little time to write up a quick “Q4 Manifesto” which is mostly for myself, but then I decided to add a few extra tips for others too, primarily applicable to your business or professional life.

  • Don’t wait for January 1st to start your New Year’s Resolutions, now’s as good a time as any. It’s a misguided practice that usually doesn’t end well anyway. You don’t need an arbitrary start date to work on self-improvement, that should be a daily practice as it is.
  • Get AGGRESSIVE – Close out ALL of those pending dream deals that have been lingering. Do much more outreach and lead generation. Don’t dwell on whether you’re annoying people or assume that they already have an expert helping them that does what you do.
  • Debrief/Reflect on the past year. What worked, what didn’t, what do you need to improve upon? Lay it all out objectively and identify opportunities to get better.
  • Strategize for 2018 now. Spend an appropriate amount of time writing out goals, sketching out project plans, be thoughtful and deliberate. But once that’s completed, start working on implementing that strategy ASAP.
  • Don’t eat and drink everything in sight just because it’s the holidays. Maintain (or in some cases start) your workout routine consistently and only indulge occasionally.
  • Enjoy time with my family and friends and BE PRESENT. Don’t spend that precious time distracted with your head in the clouds and worrying about things that are out of your control.

A few specifically for you:

  • Get and implement a CRM already! Seriously, how many times do I have to say it? If you need to spend some time asking a few questions on how to get started, reach out to me, that part is, and always will be, on the house.
  • Start a blog, a podcast, video/webinar series, whatever. Leverage content marketing to develop and enhance your brand and get your business’ name out there.
  • Finally start that business you’ve been day dreaming about for years now.
  • Or at least start working on that side hustle you’ve been planning.
  • Identify an organization you’re interested in and get involved in the community. This could be philanthropic or civic, doesn’t matter as much as simply taking action and giving back.

I’m sure there are plenty others I’m forgetting. And I will likely revisit this some more over the next few months to continue tweaking it.

What are some of your Q4 goals? What about your 2018 goals? How can I help you achieve them? Please let me know, would love to hear from you!

The Most Epic Entrepreneur Resource Guide of All Time

As the title says, I’ve set out to build “The Most Epic Entrepreneur Resource Guide of All Time.” I’ve seen and read most of them throughout the past five years plus while researching all things related to being an entrepreneur, and while there are plenty of good, even great, ones I’m working on building a better one.

The amount of time I’ve spent doing research is incredible, so hopefully I can save you a little time while on your own journey. Being an entrepreneur is hard enough as it is, so if I can make it a little easier for you I can’t ask for much more than that.

First, a disclosure, please pardon our dust while this remains under construction. But as the great Reid Hoffman says:

“If You’re Not Embarrassed By The First Version Of Your Product, You’ve Launched Too Late.”

Updates will be coming fast and furiously throughout September, with function being prioritized over form (for now). That of course is in development as well.

Everything will be broken down into sections based on specific topics related to your business, along with location specific pages for the cities that WIMS Consulting operates in for now (Charlotte, Miami, New York, San Diego/LA to start). There will be an index to help assist with where everything is located as well.

To give you an idea, so far the following pages are live despite not being complete yet.

Topics in the pipeline include (among many others):

  • Startup/New Business
  • Business Development, Lead Generation, Sales
  • Creative
  • Software/Platforms
  • Training/Education
  • Legal

In the mean time, make sure to bookmark this page and check back often.

Also, if there are topics/resources/service providers/vendors missing that you’d like me to add, please let me know!

WIMS Client Spotlight: Custom Consortium

Custom Consortium is an e-commerce, and soon brick-and-mortar retail company as well, operating out of New York and Los Angeles. The company curates the world’s finest bespoke and customizable fashion brands so that individuals can discover and design them to create their own style. Their tagline is “Empower Your Individuality Through Our World of Customization.”

It works like this. You can discover products in their growing collection of brands. Next you design your favorite fashion items to express your individual tastes and needs. Then your products are custom-made and shipped to your door.

Their current brands include:

  • Saintly – Fully customizable, highly functional, and gorgeous leather weekenders and fine goods handmade in the heart of New York City.
  • Impish Lee – A sister-owned, NY-made lingerie brand that enables women to design their own intimate and lounge apparel online.
  • Awl & Sundry – Handcrafted custom shoes.
  • Black Lapel Custom Clothiers – Flawlessly fitting suits, shirts and blazers crafted individually to perfection.
  • Martenero – Customized mechanical watches.

They’ve recently partnered with Share a Sale to launch one of the highest commission affiliate programs in the fashion space. Plus, they also created an innovative twist via their Custom Style Ambassador program which allows you to create design collaborations with their customizable brands to generate a long-term revenue stream from them. They are looking to partner with influencers to help spread the word.

Take a look at the site and let us know what you think, we’d appreciate the feedback! If you see something you like, use promo code “DesignMyOwnStyle” to take 10% off your first order.

The Potential ROI of Social Media

By now I shouldn’t have to articulate the value or justify the need for a social media strategy for your business. There are literally thousands of articles, white papers, and studies that have been written and distributed highlighting facts, figures, and metrics galore. Rather, I wanted to share a couple recent social media success stories and provide some tangible action steps for you to implement because that’s what this blog is for. As I’ve mentioned publicly, the new mantra is: Add Value.

LinkedIn Is Still King (depending on your target market)

I get referrals on LinkedIn all day long, but then again, I’m fairly active and present on the network. It’s my obvious preference with regard to the long game of business development. Every time I meet a new person at a networking event, or get introduced to a prospect or potential COI (center of influence/referral source) via email my first follow up step is to connect with them here. It just works and compounds.

Another tip: if someone asks you to introduce them to someone you’re connected to: do it. What do you have to lose? Sure, there are exceptions to this, but if you’re not comfortable with that then why are you connected to them in the first place? Even if I don’t know them all that well, I just disclose that fact in the intro and let that person make the call to follow up or not. This simple act often leads them to reciprocate when needed, and is a good reason to reach out to the other person too. Try this: “Hey I know it’s been a while, but so and so reached out to me and asked if I’d make an introduction, figured was a great reason for me to follow up with you too.” The answer is always no if you never ask.

However, you can’t neglect the others such as Facebook, Instagram, and Twitter

Sometimes you spend days and weeks shouting into an empty vacuum of time and space. The social media vortex swallows your content and garners little more than a like or two, and maybe a share or a re-tweet. You have great content but no one is really seeing it, so you get discouraged and post less frequently or stop altogether. BAD MOVE.

Now these results aren’t typical, but in addition to managing my company’s social media accounts along with a few clients, I also do it for some of my joint ventures. Recently, a life-altering event occurred when we received an inbound lead worth well into the high six/low seven figures. And this deal came in from a single TWITTER post. No joke, you read that right. Even if I never get another lead from Twitter again, that one tweet will pay for a life time of tweeting. The point is keep sharing, and sharing, and sharing.

Ask and Ye Shall Receive

Make sure to be very specific about what you’re looking for. When asking for a general referral, it’s often answered with crickets. It’s not that people don’t WANT to help, rather they just don’t know exactly how, or even what you have to offer. If they have to think too hard about it, you’ve lost them. Therefore, its best to keep things simple and specific.

For example, I recently posted that I was looking for a referral to accounting firms with annual revenue over $5 million. I have an abundance of experience in that space and currently have a gap in my client portfolio. Literally within 3(!) minutes of posting it on Facebook I was introduced to a dream prospect that would be a perfect fit for my business. And 10 minutes after that I was introduced to another one equally as good.

Action Keeps You Top of Mind

Even if you do nothing but share existing content from sources such as Entrepreneur Magazine, Inc. Magazine, and others that regularly post timely business-oriented content online you could still see ROI. Take it a step further and curate it with a nugget of commentary and context and over time that’s enough to garner goodwill and establish yourself as a thought leader and resource. This really adds up and pays dividends over the long-haul. People in your network will appreciate your contribution to enhancing their education along the journey.

As always, if there’s anything I can ever do to assist you along your social media journey, please don’t hesitate to reach out! And don’t forget to check out the WIMS Blast Off Bundle: 10Kto10X if you haven’t yet.

WIMS Client Spotlight: GNEISS (Global Network Encryption Investment Security Service) Ethereum Blockchain

GNEISS App Takes Development to Next Level; Launches Alpha to Users
New, Charlotte-based player in blockchain brings new value to crypto-tokens, smart contracts & economy.

Global Network Encryption Investment Security Service (GNEISS) officially launched the Alpha version of their much-anticipated App to the public.

GNEISS is the newest player in the blockchain platform space, crafting and adding unprecedented value and security for users. With its exchange platform, GNEISS users can create, transact, and destroy any crypto-asset or smart contract in a personal “E-Vault” utilizing the Ethereum blockchain. The GNEISS app is built to replace traditional dependency upon third-party market vendors (such as banks) for transactions and to provide a unique capacity for users to easily create crypto-assets of their choosing to trade in a digital marketplace via smart contracts.

Each GNEISS user who registers for the app via the website will have secure access to a private E-Vault. Although this is required by law to uphold any smart contracts made, the GNEISS app development team has gone to great measures to provide an added security measure.

Starting today, users will have the ability to create, send, and trade their own crypto-asset with the built in smart contracts of Privacy, Mint/Burn, Transaction and Interest Tax. Users will be able to trade a number of fiat currencies including: the U.S. Dollar (USDT), the Euro (EURT), Chinese Yuan (CNYT), Great Britain Pound (GBPT), Canadian Dollar (CADT), and the Australian Dollar (AUDT).

“This launch gives people the ability to create their own crypto-tokens and smart contracts,” Founder Michael Morton stated. “We have had six fiat currency pairs tethered for weeks which means users can start trading the world’s most-traded forex pairs on the GNEISS platform.”

This Alpha version is just the beginning.  Secured, smart contracts, including (but not limited to) derivatives, insurance and loans are in the process of completion as are DAOs. As well, a decentralized mobile app is set for completion by the end of 2017. It is reported that a Beta version will be available by the end of Q3 2017. The full launch of the platform will happen in early 2018.  All appropriate paperwork has been filed to list GNEISS on Poloniex; the company anticipates listing on that exchange in the next several weeks.

Morton is adamant that GNEISS has the power to transform investing in what he calls a ‘trustless economy’. “GNEISS will revolutionize financial transactions between people as much as the internet changed the transmission of data,” he says. “It will bring into existence an open, free, and accessible market powered by blockchain technology which will put the power of Wall Street into people’s hands – where it should be.”

ABOUT GNEISS
Unlock the power of the blockchain, and take control of your financial freedom. GNEISS is the first peer-to-peer blockchain platform that allows the creation of any financial contract middleman-free by leveraging the power of blockchain technology. GNEISS can do everything financial marketplaces can do – only better, cheaper, faster, peer-to-peer, and more efficiently. Welcome to the GNEISS Revolution. For more information, please visit GNEISS.io.

10Kto10X The WIMS Blast Off Bundle

10Kto10X: The WIMS Blast Off Bundle

Whether you’re launching a completely new business, legitimizing a side hustle, or going back to the drawing board with an existing entrepreneurial endeavor, The WIMS Blast Off Bundle is the perfect solution to help you get started and hit the ground sprinting. Whether you’re a first-time entrepreneur or of the serial variety you know that getting your brand and marketing on point is crucial. So, while you focus on building your business and doing what you do best, leave that part to us.

The WIMS Blast Off Bundle includes the following:

  • Website (Created w/ Wix)
    • 5 pages: landing page, contact, about, product/service, bonus (client’s choice).
    • Mobile Friendly.
    • Standard SEO optimized.
  • Video
    • Corporate landing page video (up to 3 minutes).
    • Half day, onsite shoot.
    • Up to 4 interviews with partners, employees, clients, and/or testimonials.
    • Includes music/GFX, B-roll, editing, and post production.
    • Condensed version for social media (30 seconds).
  • Social Media Activation
  • Content
    • Press Release.
    • Launch blog post.
  • Creative
    • Logo
    • Branding Kit.
    • Stationary (Business Card, Letterhead, etc.)
  • 4-hour one-on-one strategy session to get launched. Time allocated for feedback, editing, etc. as well.
  • $250 cash commission for referrals (upon completion of project).

*Restrictions

The following options are considered upgrades and not included in the 10Kto10X package. However, we would be thrilled to accommodate you for an additional fee on an ad-hoc basis.

  • Website – e-commerce functionality.
  • Video – access to Drone and 360 videos.
    • Travel across the country is possible and negotiable on a case by case basis.
    • The specific package will be discussed prior to launch, and additional options are available on an appropriate basis.

**10X does not imply a 100% guaranteed 10X return on revenue.

Visit https://www.wims-consulting.com/10kto10x if you’re interested in registering.