Category Archives: Technology

The Industries of the PRESENT

How many times have you seen articles about the industries of the future recently? Probably more than you can remember. This is especially true if you’re a futurist nerd like myself that loves researching trends, innovative ideas, and thinking of all the potential practical applications these ideas/realities are going to have on our day-to-day lives.

Therefore, I’d like to take a slightly different approach to this one. These industries aren’t abstract concepts that are in the distant future any longer. These things are going to disrupt, improve, and turn our lives upside down within the next few years. These aren’t industries to just keep an eye on, they’re industries that I highly recommend hustling and scratching and clawing your way into immediately, before another gold mine passes you by.

If I have to listen to another person say, “If I only invested in Amazon/Google/Apple back in the day…” I’m going to lose it. Here’s your last call. Take action, or regret it later.

CRM – Big Data / Data Analytics – Marketing Automation

This one is a much more mature market than the other but still extremely early in the cycle of what it’s going to evolve into. I know many of you despise Salesforce.com/Microsoft Dynamics/Insert other CRM program here from a user perspective. Well I suggest getting over it, take the time to learn how to use them effectively and embrace this technology as CRM, Big Data/Data Analytics/Marketing Automation are going to continue to get more deeply involved in your day to day operations if you want to survive and thrive as a company whether you like it or not.

Nowadays it’s crucial to be able to turn vast amounts of data into insights and competitive advantages, while simultaneously improving customer service. CRM systems can increase sales by improving lead generation activities, help you design better products and services, and reduce supply chain costs. It will improve your decision-making by identifying new markets opportunities, and by improving your business processes and communication throughout your company.

You’ve had your head stuck under the sand long enough now, it’s not going away so get on board. (*Yes, my company provides these services and is partially why I started here, the other reason is that this has been around for a decade already).

Augmented Reality – Virtual Reality – Artificial Intelligence / Machine Learning – Internet of Things

Notice how I listed AR first? Don’t get me wrong I do think there is a huge place in the market for VR and 360 videos, etc. That place is just dwarfed by the market impact that AR is going to have however. Again, industries are CURRENTLY being disrupted, and consumer/professional products and services are on the brink of mass adoption. I also lumped these together as they’re all related in a variety of ways and will supplement each other going forward.

Industries such as health care, real estate, education, military, public service, entertainment are about to be severely disrupted. Keep thinking these are all just entertainment gimmicks/Pokémon games if you must, but you’re going to wake up in a brave new world wondering what happened before you know it.

I am personally and professionally deep in this industry. I am a partner/co-founder of a company called Eolian which is a software/content development firm and systems integrator. We specialize in Augmented Reality (AR), Virtual Reality (VR), and Artificial Intelligence (AI). We’re currently focused on helping government and large enterprise organizations utilize these technologies for critical applications. We are also launching a product called ARRE (Augmented Reality Real Estate) this week which will blow people’s minds.

To say we’re growing like crazy would be an understatement. This industry is the next wave of computing. Think personal computers, mobile phones, and tablets, now this could, and will, easily trump them all.

Block Chain – Crypto Currency – Bitcoin – Ethereum – “Smart Contracts”

Many of you likely don’t really understand what these things are. I’ll give you a brief definition of each. Blockchain is a complete record of every smart contract transaction executed, all of which are stored in a public ledger (the Blockchain) created by collaborating online computers. Bitcoin is a digital currency that was the first algorithm to utilize blockchain technology and encryption techniques to generate units of currency and verify the transfer of funds, independent of any central bank. Ethereum is a public blockchain platform that powers smart contracts via apps created by developers around the globe.

Essentially these technologies will allow for cross border commerce, enable complete transparency and trust between parties in a transaction, as well as prevent currency manipulation. They aren’t just ways to buy illegal contraband via “The Silk Road 2.0” like you’ve probably read about and think is the purpose. It goes much further than that.

This is another industry I’m putting my time and money where my mouth is as I’m a partner and equity holder with a company called GNEISS. Essentially, we act as your ultimate security companion in a free market transaction. You can create, transfer, mint, burn, exchange, tax, or pay dividends to any crypto-asset or smart contract on our decentralized blockchain-powered trading platform. And this is just the beginning. Check it out and register to take a look yourself.

Others:

Cannabis – Marijuana

I’m sure you’re much more aware of this one as its been getting a ton of mainstream attention these days. It’s another that’s already been growing like gangbusters. I’m not fully “in” the industry just yet but working on it by helping my friends on the team of The Kush Life/Kush House get funding to continue building out their luxury retail space and product line. They’re also developing technology to help others in the space operate more efficiently and transparently. They’re based in Maine and quickly growing a reputation as New England’s leading cannabis authority.

Renewable Energy: I.e. Solar, Water, and Geothermal

While I don’t have a meaningful equity stake in a company in the solar industry (other than owning a rather insignificant couple hundred shares of a public company) I would love to get more involved in this industry from each angle. Yes, I understand the current administration isn’t a huge advocate, but it’s all about the long game.

3D Printing

This is one where I have 0 stake in currently, but will be hunting down a way to get involved in 2017. Not only will the manufacturing and distribution industries be disrupted like crazy, but also retail, and likely countless others.

This was a long one, but if you made it this far hopefully you will be grateful you did one day. I’ve been so deep in thought, as well as taking action to get more involved in these industries that I easily could’ve written another 10 pages.

There are plenty other industries that intrigue me as well of course, but what others are YOU excited about and going all in on? Do you disagree with any of my predictions? What steps have you taken and/or are planning to take? Would love to hear your perspective!

Unsolicited Insights From The Minority at the #BlkTechClt Event

First let me start with the description of the event that I, aka “the minority,” just attended:

“ThePLUG Daily (make sure to subscribe) presents Charlotte’s first interactive event designed to immerse black tech entrepreneurs, professionals, and enthusiasts in the Queen City’s local startup ecosystem. This new monthly after-work event connects you with Charlotte’s most notable innovators and business leaders over drinks and appetizers while getting a sneak-peak at new products and an opportunity to share your area of expertise.”

Next, let me offer up a few disclaimers:

I’m well aware that this event does not need, nor is seeking, validation from a random white dude whatsoever.
Tito’s Vodka was one of the sponsors (I wrote this immediately upon getting back to my office after the event so pardon the tone…)
Said random white dude’s writing about said event may have un-implied/privileged undertones despite the many clichés of his whole background and existence, i.e. growing up in an “urban environment” and having lots of black friends, etc.

Ok, now after that unfortunate introduction that hopefully in the future won’t even need to be written prior to such subjects because race won’t even be a factor in life whatsoever, let’s get to the key point of all this: random white dude attended the #BlkTechClt event and had his mind blown.

First of all, not like I’m surprised by this at all, but I saw a truly passionate and capable community of brilliant minds, both young and old, male and female, all coming together to empower and encourage one another to do whatever it takes to succeed. There were lawyers, bankers, financial professionals, coders, scholars, hobbyists, dreamers, artists, and just about every type of person you can imagine together sharing ideas, plans, business models, and projects they were working on and receiving feedback, insights, and suggestions from genuinely interested parties. It was an electrifying atmosphere.

Secondly, not only did I experience the reversed perspective of what it must (is? could?) be like being a minority attending a typical professional networking event, but I also noted that I was likely the only one that even noticed, or at least mentioned, the fact that I wasn’t black. Even though everyone embraced me without a second’s thought, the shear self-consciousness of constantly wondering, “Do these people not like me/ do they think I don’t belong/are they wondering why I’m here because I’m white/different” led to a perpetual awkwardness that forced me to bring it up and try to explain myself (note: this is never a good idea) even though I spent a great deal of time growing up in similar scenarios.

To say it was a cultural experience/awakening is an understatement. Because of my background, I tend to try and emphasize that race isn’t an issue to me personally whatsoever. Now I see however, that on the other side that “luxury” or perhaps “ignorance” isn’t even allowed to exist. Those subconscious thoughts stick with you ALWAYS, and are constantly nagging underneath the surface.

Lastly, I made some incredible contacts with potential clients, referral sources, and strategic partners. I would be so lucky to get a chance to work with and collaborate with some of these entrepreneurs that are destined for greatness. I can now only hope that my whiteness doesn’t keep me from consideration (ironic how the tables are turning isn’t it?) and that the new era of diverse businesses begins to thrive.

WIMS: Where is Mike Simmons?!

To say that the 1^st quarter plus of 2016 has been intense would be an understatement! WIMS Consulting has been in full-on hyper growth mode with lots of incredible new clients and projects currently underway and several others in the pipeline as well. While I’m extremely grateful and would never complain about that, one downside has been that The WIMS Guide has fallen off a bit.

Luckily, thanks to lessons learned from Tim Ferris and The 4-Hour Workweek this will no longer be the case due to a technique called “batching.” Essentially that means that I’ve been writing several posts simultaneously so that I can build up an inventory in advance to keep them going regularly. Between my personal posts and the stacked roster of diverse guest writers I’ve been recruiting there is going to be a lot of great content coming your way.

Now, back to my original question of “Where is Mike Simmons?!”

Over the past few months I’ve been extremely focused on growing the business. Landing new clients in my home base of Charlotte has been a significant priority, and so far this year has already been exceeding expectations as I’m now working with companies here varying from startups to multi-billion dollar entities and everything in between.

I’ve also been fortunate enough to be able to do quite a bit of traveling, my business trip to Miami last month was very successful as it remains a key component of my growth strategy. Maintaining my footprint there means a great deal to me and fortunately my existing relationships continue to bring new opportunities.

The California trip was primarily for vacation, however expanding the business there is another 2016 goal of mine and it looks very promising. In addition, as New York remains the holy grail of markets, I’m thrilled to have landed an amazing client there too, which I will elaborate on further when the time is right.

While some of the current projects remain confidential, I at least wanted to share some details about a few of them.

Nimbus – A payment processing platform based in Charlotte. It’s currently available online, via iOS mobile application (soon on Android as well), and it’s compatible with PC/Mac. You can process credit card payments on your phone by taking a picture so a swiper is no longer needed, it also processes ACH, Apple/Android Pay and other alternative methods as well. Rates start at 2.25% (best rates available) and will decrease automatically based on transaction volume. It also has an open API, allowing other applications and platforms to integrate it into their own systems to process payments. Pretty cool stuff and that’s just the beginning of what it can offer.

SalesFuel – This is a really interesting concept that I’m excited about collaborating on. I recently partnered with a South Florida based company called On the Ball/SalesFuel which is a business development firm that works with organizations’ sales team to get them meetings with the C-Level suite. We’re building a team that will span across the country and already beginning to work with some amazing companies.

Golf Squad – In a business world where sales and lead generation strategies are rapidly evolving, one approach continues to remain extremely effective: the game of golf. The Golf Squad Corporate Program was created to pursue the mission of formally blending the golf and business worlds together. Each program is led by a PGA professional and operations currently exist in over a dozen states and counting.

Ok, that’s enough of the shameless plugs for now but I wanted to provide some additional insight into what I’ve been up to, along with a snapshot of some of the companies I’ve been working with.

I will start wrapping up with a lesson I’m currently learning the hard way. Most of the talk about being an entrepreneur focuses on how difficult it is to get new clients and business. That is certainly true, but what seems to be discussed less often is the great challenge it is to service them and implement afterwards which is at least as equally important. To be frank the balancing act is a full on struggle and I’ve certainly been experiencing growing pains. Because of that I’ve been working on building the team, so any referrals in that regard would be greatly appreciated.

Lastly, as always I’d love to hear your thoughts, comments, insights, etc. so please feel free to reach out and let me know what you think!

Start Preparing for 2016 NOW: Gain Momentum Heading Into Next Year

It’s now December 2015 (wow that’s crazy to think about!) and we have one month left in the year. While New Year Resolutions typically get all the rage around this time, this year I’ve been trying something much different so I can hit 2016 with serious momentum. Why wait to get started on getting better at a mostly arbitrary point of time?

Personally, it’s the beginning of week 7 of sticking to a legit workout/training regime. I’ve been working on improving my Spanish almost daily in the same amount of time as well. And, I just relaunched my new website and blog. Sure I could’ve waited until January 1 to begin, but why when now is the perfect time to begin getting better (or even better: yesterday).

Of course that doesn’t mean you shouldn’t enjoy the holidays and indulge in the parties, family time, and especially great food and drinks. However, you should simultaneously begin planning for next year as well, both personally and professionally (this post will stick to the “professionally” part). Otherwise January 1^st is going to smack you in the face with the inevitable onset of panic and regret.

Here is my list of the top 5 things to consider, plan for, and think about implementing in your business, etc. for next year. Of course there are about a million others, but for brevity’s sake (if you’re into the whole brevity thing) I’ll keep it short so you can get back to your holiday shenanigans.

Rethink Money.

This may seem obvious but cash, checks, and credit cards aren’t the only way to pay for things, nor to get paid for the products and services your business provides. Electronic currency is extremely convenient and safe. For example, it’s quite common that I get paid for a project via PayPal (whether via their PayPal account or their credit card), and subsequently pay a company expense via my PayPal debit card or by transferring immediately afterwards. All this without having to deal with a bank in the middle or crazy credit card transaction fees.

There are also a ton of benefits in using Venmo, Square, Apple Pay, etc. Lastly, while it may take a little more time to yet to go mainstream, I’d also be thinking about how to implement BitCoin into your business as well.

CRM & Marketing Automation

I’ve been preaching this one for years now, yet people still keep pushing it off because of the perception of extremely high costs both monetarily and in resource allocation. Sure a well implemented and administered CRM and Marketing Automation program remains a relatively expensive investment. But the cost of not utilizing these tools is even greater, and the ROI more than makes up for it.

While you may not want to admit it, your competitors most likely have a program either operational or at least in the works. Soon just having one isn’t going to be enough to remain competitive either, as economies of scale will be reached and adjustments will be made. There are approaches and methods to get a program implemented in a cost effective manner, and I’d love to be your resource to show you how.

Content Marketing: Video in Particular

Content marketing includes your blog, social media posts, ebooks, how-to guides, white papers, podcasts, etc. (You do have a content marketing strategy, right?) All of these will remain extremely valuable in 2016 of course and leveraging them is still a great marketing strategy, however the one that will continue to trump them all is video. Again, this isn’t anything new, however the impact of video is going to continue growing even more. Whether you begin leveraging 6 second Vine clips, hour long webinars, or 20 minute “fireside chat” videos like my boy Gary V, you really need to think of creative ways to incorporate videos into your 2016 strategy.

I’ll admit this hasn’t been a strong suit of mine in the past either, which is why I made it my mission to partner up with an excellent team to not only deliver video services to my clients, but for my personal/WIMS, Inc. 2016 video content strategy as well.

Online: Improve Mobile

You most likely already have a website, and maybe you’ve even incorporated some SEO to the back end as well. You’re absolutely set now right? Not quite. The numbers showing how many people are now solely viewing website content on their mobile devices is staggering. Fortunately, most website publishing and template companies like WordPress and Wix come with complementary mobile optimization capabilities. But if you created your website a long time ago, or if you haven’t tested your mobile site recently there may still be some issues. It’s well worth getting this right now.

Extending this further is the still growing world of mobile apps. I won’t say that you absolutely need to create an app right now for your business to survive, but if you can identify potential value in having one then it’s at least worth exploring. Costs to create them have been significantly reduced due to economies of scale and improved technique. There’s even a free tool called Yapp that allows you to build a bare-bones version of an app, and it’s definitely worth taking a look.

Operations: Reduce Costs; Increase Productivity & Sales

You may think you’re already operating on a bare bones budget, and perhaps you are. But there are always areas to cut back on, especially for mid-large professional services firms. The biggest area is human resources, and by extension the overhead to support it. You may love having an in-house marketing department and beautiful office space for vanity purposes. In reality though, rather than allocating such extensive resources that aren’t very efficient you could pay for work output and space as needed, rather than 24/7 in the form of salaries, benefits and a huge office location. You can dramatically reduce costs while improving efficiency and productivity, which in turn will increase revenue and profit margins. There obviously isn’t one perfect way to go about this but it certainly worth thinking about objectively.

Hopefully you’ll find at least one or two, if not all of these insights valuable as you begin winding down the year and preparing for next year. If nothing else I hope they at least get you thinking and the wheels turning. The main thing I want to reiterate is to not forget your goals and lose focus for an entire month. There are 31 days left to do great work, crush some of your lingering goals, and hit 2016 with serious momentum. I guarantee you won’t wake up on January 1^st regretting that you did.

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Hathrup.com Entering Beta Testing Phase

Hathrup.com is launching the beta testing phase of it’s website and platform that primarily focuses on making access to capital for entrepreneurs more convenient and significantly easier.

April 9, 2015 (USA) – Hathrup Capital Funding, LLC (HCF), a website platform that offers entrepreneurs, start-ups, inventors, and investors an opportunity to connect and help each other, has announced the launch of the beta testing phase for it’s socially interact website and “FundMeNow” program.

“As entrepreneurs and investors ourselves, too many times we have seen and experienced numerous ideas fizzling out because of the lack of capital. As a team, we have struggled to raise seed capital in ventures we have done in the past and met with too many people that gave us a reason why we could not create and achieve our dream,” states Henry Norom, Co-Founder and CEO of Hathrup.

This recurring problem spawned the idea of using the peer-to-peer business model, made popular by companies such as Uber and AirBNB, to bridge the vast gap that exists for entrepreneurs seeking funding to achieve the American dream. The idea evolved over time, leading to the social media like platform, which is now something of a cross between Facebook, LinkedIn, and Kickstarter, but for primarily geared towards connecting entrepreneurs, investors, and the many ancillary people that help support them.

Further, most of the existing solutions out there focus primarily on start-up tech companies that offer innovative products and services, yet the vast majority of entrepreneurs with service business (80% or so of small businesses) are left out. They may not have a sexy idea that will change the world, but they have solid businesses that need access to start-up capital as well. Whether someone wants to open a hair salon, photography business, or even an independent legal or accounting firm, Hathrup will help facilitate. These businesses may not get the attention of some of the larger VC funds, but they deserve the opportunity to achieve the American dream as well.

As Hathrup’s mission states, it wanted to bridge elements of what makes all these ideas and companies successful, while stripping away the downsides in order to create a more complete product specifically tailored to improve the lives of users, not exploit them.

An excerpt from their mission reads:

“Hathrup is a free, capital-funding facilitating technology company. We are a non-bank/untraditional finance company. We are a social media/social networking company specifically for entrepreneurs and their family and friends. We are a crowd-funding company, without the strangling limitations of high minimums and the must-reach-your-arbitrary-goal-to-actually-get-funded restrictions. We are a peer-to-peer company that allows you to receive a direct financial contribution to your company via our FundMeNow program, which is facilitated by PayPal, giving you access to the capital you desperately need as it comes in and when you need it, i.e. ASAP. We are a capitalism facilitator. Hathrup takes the technological advancements of today, mixes them with the philosophy and ideals of the American Dream of yesterday, in order to bring you a better way to make your dreams become a reality tomorrow.”

Initially, Hathrup.com is narrowing its focus to entrepreneurs who need between $500-$25,000, for either building a prototype, purchasing inventory, or are looking to launch or expand their business.

As they now begin to enter their beta testing phase, they are seeking other like-minded thought leaders to take their site for a spin and to offer feedback. Those who are interested in participating, you can email [email protected] to get access.

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Hathrup.com was founded in 2013 and is a LLC registered in Delaware. For more information, please visit the website at www.hathrup.com. You can keep track of their progress in real-time by following along on Twitter @Hathrup, and/or at www.facebook.com/hathrup.

Media Contact:

Mike Simmons, CMO

Hathrup Capital Funding, LLC (HCF)

PH: 305.562.9639

[email protected]

The Hathrup Manifesto

What is www.Hathrup.com?

Hathrup Capital Funding, aka Hathrup, is a free, capital funding facilitating technology company. Hathrup is a non-bank/untraditional finance company. Hathrup is a social media/social networking company specifically for entrepreneurs and their family and friends. Hathrup is a crowd-funding company, without the strangling limitations of high minimums and the must-reach-your-arbitrary-goal-to-actually-get-funded restrictions.

Hathrup is a peer-to-peer company that allows you to receive a direct financial contribution to your company via our FundMeNow program, which is facilitated by PayPal, giving you access to the capital you desperately need as it comes in and when you need it, i.e. ASAP. Hathrup is a capitalism facilitator. Hathrup takes the technological advancements of today, mixes them with the philosophy and ideals of the American Dream of yesterday, in order to bring you a better way to make your dreams become a reality tomorrow.

We believe in the power of the human mind, and we belief that anything is possible when one is determined. We want to help remove the barriers created by the world around you, to clear the way and let you run with your innovative and potentially world changing ideas. Hathrup represents a newer and better way of doing things, one that puts PEOPLE first. We look forward to working for you, and to watching all of you change the world for the better.

As we now begin to enter our beta testing phase, we are seeking other like-minded thought leaders to take our site for a spin and to offer us feedback so that we can go live with the best service possible. If you are interested in participating, please send us an email at [email protected]. We understand that perfection is impossible to attain but we will continue striving for that unreachable ideal daily as we relentlessly work to enhance the value we provide for our users.

You can keep track of our progress by following along on Twitter @Hathrup, and/or at www.facebook.com/hathrup.

The New Entrepreneurial Landscape: Not Just an Ol’ (White) Boys Club Anymore

American’s born abroad are now responsible for launching more than a quarter of new businesses in the US. This is a substantial trend as that percentage continues to grow each year and doesn’t appear to be slowing down. Hathrup Capital Funding, the company I’m thrilled to be the CMO of, is extremely proud to be one of these businesses as our CEO, Henry Nnorom, was born in Nigeria, and continues to pursue his American dream. At Hathrup, It is our mission to help entrepreneurs of all backgrounds succeed regardless of gender, ethnicity, religion, or any other demographic.

Henry Nnorom, CEO of Hathrup, realizing it’s time to get back to work!

It’s no secret that the American economy as a whole is vastly different than it’s ever been. While there haven’t been too many changes to the top of the food chain other than the emergence of the tech titans, the landscape in the middle class is evolving at a rapid pace. The reemergence of growth in this country can largely be attributed to the groundswell of start-up businesses.

Entrepreneurs are inspiring and creating a revitalized level of innovation enabled by the rapid progress of technology. Because of this the world has become very small, and much easier to make an impact. One of most important components of this increase in new businesses is that it is largely attributed to women, immigrants, and minorities, creating one of the most unique opportunities for commerce in the history of the world. This is better than the Silk Road, the rail road, and just about every other commercial quantum leap combined. It is the opportunity for literally everyone to become a member of your target market and the potential to spread commerce to a global scale without having to leave your couch.

Collaborating across multiple cultures and backgrounds and biases inspires innovation and growth. Differing ideas that complement and challenge each other lead to better ideas. The fact that people from other countries are coming here to start a business is a huge win for the US. This not only expands our tax base, improve our markets by increasing competition, but it also opens up a gateway to the rest of the world. This enables any small mom and pop shop to have the potential to create a global impact. Collaborating and working with businesses from a variety of backgrounds opens up your opportunity as well. In the event they maintain connections in their home country, new markets emerge and become a realistic opportunity.

At Hathrup, it is our goal to facilitate funding of businesses locally in the US initially; we especially want to service people of all backgrounds and ethnicities as we subsequently want to export capital around the world. When we help a business get started here, after they become successful, hopefully they will then want to pay it forward and fund businesses not only locally but from their home country as well. That is how we help create and facilitate a more global economy and enhance growth for all. This will enabling people to be able to make their dream become a reality and gain an entirely higher level of pride and self-worth. We want to encourage everyone to take the chance and start the business of their dreams. Even if they maintain their day job while they build it, that’s ok with us.

Stay tuned as we gear up to launch our beta testing program in the next few weeks. If you’re an entrepreneur, planning to become one, or if you’re open to the possibility of becoming one of our investors please reach out and let us know. We’re opening up our testing program to those interested in getting a sneak peak at the platform in order to get user feedback and implement improvements before going live on a much larger scale.

CRM Revisited: It Should be Your #1 Priority Heading into 2015

Customer Relationship Management (CRM) programs aren’t only the future of business; they’re the present. And they aren’t just for Fortune 500 companies anymore either. Like with most technology, competition, economies of scale, and innovation have driven costs down significantly. Now, you can even get a basic version of a CRM program for free. Without a doubt, acquiring and implementing a CRM program is my #1 recommendation for businesses of all kinds looking to grow and increase revenue.

Whether you’re an independent freelancer, a sales mercenary who is compensated by getting to “eat what you kill,” or a large and complex company, there is a CRM program out there for you. Regardless of your budget (or even a lack thereof), you can customize the level of sophistication of your CRM program as they all have various subscription levels. Most integrate with your email provider of choice and have a mobile app too. Additionally there are an incredible amount of third-party add-ons you can incorporate depending on how robust your operations processes are.

Now don’t get me wrong, it’s not like building a CRM program is a cheap and easy task, far from it in fact. So keep in mind when considering which CRM program is best for you that the cost typically exceeds that of the user license fee. They require a significant amount of time and commitment, especially in the beginning when you’re just getting started. Don’t let that deter you however, as the ROI (while seemingly intangible at first) will more than make up for it, assuming it’s implemented correctly. In fact, the average ROI of a CRM system is $5.60 for every $1 spent.

CRM systems allow you to track and store vast amounts of data about your customers and prospects. The more data you have about your sales cycle that is accurate and relevant, the more deeply you can analyze that information to gain insight that will not only help increase revenue, but ultimately help you improve:

Close rates,
Customer service and retention,
Length of sales cycle, and
Forecasting efforts and projections.

Just as important, CRMs also help you automate your sales process. The more automated your sales cycle and follow up efforts can be, the greater volume of deals your business will be able to close as opportunities will be less likely to slip between the cracks.

By now you are probably either thrilled by the amazing potential a CRM program can provide, or perhaps you’re overwhelmed by the thought of endless amounts of data. If you’re like me and skew towards the former, below is a list of the necessary things to consider before rushing into it, along with some things to keep in mind after you’re fully operational.

Conduct an “audit” of existing processes and database.
Clean up your existing data to avoid the dreaded trap of “garbage in/garbage out.”
Code your database to more easily identify priority contacts, “ABC”.
Perform a sales cycle analysis, what are the typical steps involved and the time frame?
Customize CRM pages, fields, and layouts with your appropriate specifications.
Training of users/administrators.
Import your database and start beta testing.
Integrate with your existing systems, i.e. email, QuickBooks, etc.
Reporting and sales forecasting.
Ongoing maintenance, monitoring, updates, and improvements.

While implementing a CRM program can be relatively time‐consuming and expensive, if you do it right, the benefit to your business is invaluable. Don’t dismiss CRMs and cloud‐computing as trends that will soon go away, otherwise your competition may have already long passed you by the time you’re ready to get on board. With just over a month left in 2014, now is the perfect time to start planning and conduct your due diligence to start 2015 with yet another resolution.

Bootstrappin’: How to Launch Your Business on a Barebones Budget

Starting a business today is far easier than anytime in history. The caveat is that it depends on what type of business however, thus I’m primarily referring to professional service businesses (i.e. consulting, accounting, real estate, photography, legal, etc.). The type that don’t have the overbearing regulations attached to them or endless red tape to acquire permits and licenses, on the contrary those probably have more hurdles than ever (particularly in the US). But if you’re like me, and want to start a consulting or other service business, you can do it quicker and cheaper than ever, not to mention minimize overhead so you can compete with larger competition.

Before I begin, I want to emphasize that every single business is different and has various requirements, so while I’m speaking from a more general manner, please make sure to do the appropriate research regarding your specific industry and niche to make sure everything is legitimate.

Establishing Your Entity: My attorney friends may not be too happy to read this, but you don’t necessarily need one to establish your business. You don’t always need an automated service like Legal Zoom either. If you’re certain of the structure you want to use and don’t plan on having partners (which require more complex operating agreements, etc.) than in most instances you can go directly to the source and bypass additional fees (they can range anywhere from $150 to $1,000+). In my case, WIMS, Inc. was established in Coral Gables, FL so I used Sunbiz and set it all up for around $75. I will say that in most instances seeking counsel from an attorney is invaluable and worth the cost, however.

Website: Nowadays you can create your own website for free, using sites like Wix and 1and1. They have many elaborate templates to choose from so that you don’t have to start from scratch or learn to write code. You can simply swap out generic text for your own as well as graphics to completely customize it. It even ads easy to incorporate SEO (Search Engine Optimization) functionality. The catch of using these for free is that you can’t use your own domain name (they include theirs in the free versions) and there may be some ads. However, it’s quite affordable to create your own domain name (costs typically around $15 a month) if you’d prefer to go that route.

Email: By now it’s no great revelation that you can get great email service for free using Gmail. In most cases businesses can even get away with solely using a Gmail account (not to mention you get the added benefit of the also free Google Docs). However if you want to step up the professionalism a notch and create an email account using your domain name it’s relatively affordable to do so. For example, when I registered my domain name with GoDaddy, it also allowed me to leverage a custom email account via Office365 for about $10 a month. I find both to be well worth the cost.

Blog: Another one that is far from a novel idea, but you can start a blog for free using sites like WordPress (my personal preference) or Blogger. This is a great marketing tool that when coupled with social media can be very powerful, and all it costs is time. Providing thought leadership type content to your network demonstrates your expertise and adds value to the services you provide. Of course, there are upgrades to the service as well that are both affordable and worth it as your blog’s following begins to grow.

Marketing: I’m going to keep this section short and sweet as most of you know the usual suspects that can help market your business for free (yes, I’m referring to social media). My personal favorites: LinkedIn, Facebook, Twitter, Instagram and Google+. If what you’re selling is more visual (photography, hairstyling, tattoo artist) consider Pinterest too. There are plenty others as well.

CRM: CRM programs used to be thought of as these overly expensive and overly complicated Big Brother like programs that only the big boys could afford. Not anymore. Now you can get access to simpler CRM programs for free. My favorite is Insightly, it has a web based version coupled with a free app. Can’t beat it for the price!

Financing: If you need to raise money and aren’t able to get financing from a bank (you can’t show “2 years worth of income” when you just started, HELLO silly bankers!) consider crowd funding. Kickstarter is a good one, as is GoFundMe, which leverages your social media accounts to spread awareness. They’re “free” to start but make money by taxing 5% per donation or so (but hey 95% of something is better than 100% of nothing)! Although I’ll admit, I’ve recently set one up without much success yet.

Freelance Income: As you’re getting started you may need to build up some short term income with smaller projects as you build your network. Consider sites like Elance (I use it and love it so far) or others like Fiverr and Freelancer. There are million of projects searchable by expertise that you can do online or in person depending on location. Typically you get paid using PayPal (you do have PayPal right?), which is great, if you don’t have a fancy credit card machine. Although one solution I’m evaluating now is Square as I’ve heard good things.

Loose Ends: Just wanted to touch on some other things to consider in this paragraph. For one, you can get free digital storage space at either (or all if you’re a true hustler) Dropbox, Google Drive, or Box. For business cards, (which some people don’t even use anymore, although I advocate for them still) check out either Vista Print or Moo. Lastly, office space, this can be one of the hugest overhead expenses around. Do you really need to pay a ton of money each month in rent? I advocate a mix of home office, Starbucks, or local library (free internet!). But if you need tangible office space you can look at some of the shared office spaces from places such as Regus, or if you’re in Miami, Pipeline Brickell.

So there you have it, just some of the ways to start your business on the cheap. There are plenty others of course but I wanted to hit on some of the main ones to help get your started (if you have others please share in the comments!) Keeping low overhead is one of the ways to remain competitive with larger competition, so be relentless about every dollar you spend and you’re business will stick around long enough to start being profitable. Good luck!

WIMS Client Spotlight: iTourMobile

iTourMobile is a start-up technology company that provides a customer relationship management platform that enables clients to offer rich and interactive digital experiences to their clientele on mobile devices, Facebook, and websites. Its also the future of the interactive mobile & social customer experience. The platform provides a soup-to-nuts experience for clients as there is no need for technical staff, and they also offer marketing, consulting, and production services to get their clients started.

What is an interactive experience? It’s a fun way for users to interact with surroundings using a mobile device that really helps our clients stand out. Embark on an adventure, scavenger hunt, and find local deals or discounts. GPS based experiences combine audio, text, video, and images to create fun and educational experiences for any guest, for both outdoor and indoor locations!

iTourMobile is much more than just another travel/city-guide app as it’s CMS (content management system) and analytics features make it an invaluable resource to businesses. Content is hosted on our content management system and virtual private servers that let you control your content. Updates and additions are free, unlimited, and in real-time. Benefit from detailed analytics reporting on the number of downloads and see where and how people are engaging with your organization.

The unique range of content offerings for users also sets iTourMobile apart, by offering exciting features like the ability to go on movie excursions (e.g. a Harry Potter Movie Experience and a Dark Knight Trilogy tour among others), ghostly expeditions, and outdoor adventures. The benefits of this technology expand across a variety of industries, including: cities, tourist destinations, museums, entertainment, zoos, historic attractions, universities, amusement parks, speedways, and wineries.

iTourMobile leverages iBeacons, which are changing how customers experience retail, museums and indoor locations, and other experiences. This allows them to help clients:

Improve processes with mobile devices
Strengthen their brand and customer loyalty
Increase revenue
- Mobile marketing tools like advanced push notifications to help drive engagement and sales
- Mobile e-Commerce
- Location based advertising and promotions
- Mobile ticketing
- Mobile donations lets users donate with ease and share it on social media
Save time and money
Collect analytics and feedback
- Track participation, donations, time spent at each location, survey
  answers, the most and least favored locations, and devices.
- Interact with customers.
Improve customer interactions and communication.

About iTourMobile

iTourMobile is a technology, design, and consulting firm helping organizations to connect with their customers and to enhance their customer experience through technology. The company offers a hosted content management system (CMS) that lets organizations create engaging and entertaining virtual tour experiences on mobile devices. iTourMobile is a Service Disabled Veteran Owned Small Business by the Federal Government and a SWaM vendor in the state of Virginia. For more information, please visit https://www.itourmobile.com/.

About WIMS Consulting

WIMS, Inc. was founded by Mike Simmons in 2014 to provide marketing and business development consulting services to entrepreneurs and small businesses alike. Mike discovered his passion for assisting entrepreneurs while in his previous position, however he wanted to be able to focus on working with these like-minded people directly, and without the bureaucracy and bloated costs associated with working with larger firms.